Full-Time
Administrative Assistant Supervisor
Updated on 9/16/2026
Pennsylvania State University
Land-grant university in University Park, PA
Compensation Overview
$49.2k - $71.3k/yr
No H1B Sponsorship
University Park, State College, PA, USA
In Person
Remote or hybrid work requires approval and is not guaranteed.
Associate's
Category
 Administrative & Executive Assistance (1) |
|---|
Required Skills
Inventory Management
Word/Pages/Docs
Customer Service
Data Analysis
Excel/Numbers/Sheets
Microsoft Outlook
PowerPoint/Keynote/Slides
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Requirements
- An Associate degree or higher, or an equivalent combination of education and experience.
- At least four years of relevant experience, or an equivalent combination of education and experience.
- Strong organizational, time management, and multitasking skills.
- Excellent written and verbal communication skills.
- Demonstrated supervisory or team leadership experience.
- Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
- Demonstrated ability to handle confidential information with discretion.
- Strong customer service orientation.
- Successful completion of required background checks.
- Applicants must be authorized to work in the United States.
Responsibilities
- Plan, organize, and coordinate daily office activities and administrative processes.
- Provide front-facing support by greeting visitors and assisting students, faculty, staff, and external stakeholders.
- Review, respond to, and appropriately direct inquiries.
- Supervise and coordinate the work of four front desk staff members to ensure consistent coverage and excellent customer service.
- Develop and manage front desk schedules and coverage plans.
- Train, mentor, and provide ongoing guidance to front desk staff and student employees.
- Monitor performance, provide feedback, and support professional development.
- Establish and maintain standard operating procedures for front desk operations.
- Provide administrative and logistical support for Undergraduate Education programs, initiatives, and student engagement activities.
- Plan and coordinate events.
- Reserve spaces, develop timelines and itineraries, and coordinate event logistics.
- Prepare event materials, communications, and attendee information.
- Serve as a point of contact for vendors, campus partners, and participants.
- Support on-site event execution and post-event follow-up.
- Manage complex scheduling, including coordinating meetings and maintaining calendars.
- Arrange travel logistics as needed.
- Coordinate meeting logistics, including scheduling, agenda development, and preparation of materials.
- Collect, organize, research, and analyze data to support reporting and decision-making.
- Support event and program budgets, including tracking expenses and reconciling costs.
- Assist with budget preparation, projections, and revisions.
- Maintain office inventory and order supplies.
- Coordinate equipment maintenance and submit work orders for facilities-related needs.
- Resolve inquiries and ensure adherence to University and unit policies and procedures.
- Maintain confidentiality while handling sensitive information.
Desired Qualifications
- Experience supervising front desk or customer-facing teams.
- Experience supporting programs or event planning and logistics.
- Experience in a higher education or academic environment.
- Experience with financial tracking or budgeting.
- Familiarity with Penn State systems, including Concur, SIMBA, and LionPATH.
- Experience supporting multiple leaders or complex teams.
Pennsylvania State University is a multi-campus, land-grant public research university whose mission spans undergraduate and graduate education, research, and public service.
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