IT Operations Engineer @ VerticalScope Inc.

INACTIVE

Full-Time

IT Operations Engineer

Posted on 4/18/2024

VerticalScope Inc.

51-200 employees

Cloud-based digital community platform hosting

Data & Analytics

Junior

Toronto, ON, Canada

Requirements

2+ years of experience in IT operations engineering or related role
Expert level experience in managing assets within a mixed-OS environment with a diverse fleet of mobile assets
Knowledge of security fundamentals and best practices
Experience supporting a diverse team of end-users across the global
Proficient in administering PC and Apple hardware
Proven ability to work autonomously
Undergraduate degree or technical certificate in Computer Science or related field

Responsibilities

Provide the best IT experience possible to overall VerticalScope team
Introduce and execute on new, modern solutions to maintain, deploy, and administer a diverse fleet of employee hardware and devices across the globe
Maintain the health of the corporate infrastructure, ensuring all the systems that power the business are managed effectively and appropriately
Actively maintain and develop crucial internal tools and services including Google Workspace Enterprise, Cloud Identity, Kandji MDM, and Apple Business Manager
Build automation processes around endpoint management to maintain, update, and track all IT endpoints
Collaborate on projects to improve, expand, and automate the capabilities of the IT Operations team, addressing key new business challenges such as supporting a fully hybrid workforce
Assist in managing our hardware and software inventory, potentially automating this process as necessary
Provide timely, clear, and effective support to end users on a daily basis
Other related responsibilities and ad hoc projects as negotiated and needed to meet the ongoing needs of the company

WHO WE ARE

VerticalScope (TSE: FORA) operates one of the 10 largest community platforms in the US. Our platform includes over 1,000 websites and 100 million monthly visitors. Our mission is to enable the world to share expertise and discover knowledge on subjects they love. We operate at the intersection of community, content, and commerce, and believe in the power of enthusiasts to inform and inspire.

THE ROLE

At VerticalScope, we are reimagining the future of online communities, and are looking for an It Operations Engineer to own VerticalScope’s internal IT systems and processes. As IT Operations Engineer, you will provide key support to VerticalScope employees throughout their journey here - from onboarding, account setup and management, to supporting their endpoint equipment - ensuring that everyone has a positive IT experience in the organization. This is an exciting opportunity to join a mission-focused public company with a startup mentality.

This is a hybrid role, with the expectation for the individual to work in our Toronto office 2+ days a week.

WHAT YOU’LL DO

Provide the best IT experience possible to overall VerticalScope team
Introduce and execute on new, modern solutions to maintain, deploy, and administer a diverse fleet of employee hardware and devices across the globe
Maintain the health of the corporate infrastructure, ensuring all the systems that power the business are managed effectively and appropriately
Actively maintain and develop crucial internal tools and services including Google Workspace Enterprise, Cloud Identity, Kandji MDM, and Apple Business Manager
Build automation processes around endpoint management to maintain, update, and track all IT endpoints
Collaborate on projects to improve, expand, and automate the capabilities of the IT Operations team, addressing key new business challenges such as supporting a fully hybrid workforce
Assist in managing our hardware and software inventory, potentially automating this process as necessary
Provide timely, clear, and effective support to end users on a daily basis
Other related responsibilities and ad hoc projects as negotiated and needed to meet the ongoing needs of the company

ABOUT YOU

2+ years of experience in IT operations engineering or related role
Expert level experience in managing assets within a mixed-OS environment with a diverse fleet of mobile assets
Knowledge of security fundamentals and best practices
Experience supporting a diverse team of end-users across the global
Proficient in administering PC and Apple hardware
Proven ability to work autonomously
Undergraduate degree or technical certificate in Computer Science or related field

YOU’RE A GREAT FIT IF YOU ALSO HAVE

Hands-on experience administering Google Workspace Enterprise / Cloud Identity
Experience managing MacOS endpoints with Apple Business Manager & Kandji MDM
Knowledge of Kanban and/or Jira

LIFE AT VERTICALSCOPE

We believe that competitive benefits are an important investment in our people and culture. In addition to joining a passionate and collaborative team culture, your benefits and perks include:

Benefits:

- Full suite of health benefits (medical, dental, vision), including fertility options

- Retirement savings program and HSA/FSA programs

- Flexible working hours and unlimited vacation

- Parental leave top up pay

- Life insurance, long-term disability, AD&D

- Employee Stock Option Program (ESOP)

- Career development stipend

Perks:

- Employee referral bonus

- Employee discounts

- High-tech office space and remote work options

- Virtual social events

- Inclusive culture

EEO

Our company values diversity of thought and believes diverse teams make innovation possible. We work on complex, difficult problems with no linear or clear solutions. We believe that a diverse team can bring different perspectives and approaches, and whose experiences reflect the full set of clients we seek to serve. As such, VerticalScope is committed to a diverse representation among our employees.

If you require disability-related accommodation during the application, recruitment, and interview process, please let us know and we will work with you to make all possible adjustments to suit your needs.

VerticalScope Inc.

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Website

View Company Profile

At VerticalScope Inc., employees thrive in an environment that values expertise in Search Engine Optimization and Internet marketing, critical for leading its vast network of over 1200 digital community platforms. The company's focus on utilizing advanced traffic acquisition strategies not only promotes substantial user engagement—with over 101 million active users monthly—but also positions it as a leader in the digital community space. This makes it an excellent workplace for those keen on contributing to and growing within a dynamic, high-traffic online ecosystem.

Company Stage

IPO

Total Funding

N/A

Headquarters

Toronto, Canada

Founded

1999

Growth & Insights

Headcount

6 month growth

↓ -15%

1 year growth

↓ -15%

2 year growth

↓ -37%

INACTIVE