Logistics Manager

Description

This location is within AWS GovCloud region - Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens (GovCloud may NOT be accessed from outside of the United States).

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Be a part of operating the world’s largest cloud computing infrastructure! Amazon Web Services is seeking a motivated professional for a Data Center Logistics Manager position. The ideal candidate possesses a strong work ethic, attention to detail, the ability to meet deadlines, and a commitment to Operational Excellence.

Key job responsibilities
The Logistics Manager is responsible for the oversight of multiple spare parts rooms located in staffed and un-staffed Data Centers. The role incorporates analyzation and continuous improvement around effectiveness of work methods, procedures, controls, and staffing. Our Logistics Managers ensure performance plans are set, maintained, continuously improved upon, and difficult problems are met with creative solutions to achieve highly accurate and timely inventory movement throughout our Data Centers.

Key job responsibilities
Logistics Operations Leader- It is the manager’s responsibility to guarantee the organization is running smoothly, ensuring our service meets the expectations and needs of our customers and business on a daily, monthly and yearly basis. Some of these operational tasks include:

- Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality
- Building and executing productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Logistics Managers to balance labor
- Determine timelines that meet business and customer expectations; ensure they are met
- Partnering with the management team to establish and maintain quality control standards
- Remove roadblocks and obstacles for major initiatives

Logistics Business Leader- It is the manager’s responsibility to act as a Logistics business leader by doing the following:
- The primary point of contact for communication and escalation to both internal and external teams/customers within his/her respective area
- The primary developer of team strategies, vision and goals for their team in alignment with the broader organization
- Ensure operational practices are fully compliant with legislation and policy
- Generate and/or filter information from higher levels of management to their teams
- Creating, managing, and supporting recognition and communication programs

Logistics People Leader- It is the manager’s responsibility to act as a logistics people leader by doing the following:
- Manage and drive staffing plans, schedules, quality initiatives, performance levels and process change initiatives
- The primary facilitator of team coordination and cohesion
- Maintain a strong focus on personal and team growth and development
- A strong supporter of projects outside of day-to-day operations
- Distribute new opportunities fairly amongst the team when available
- Hold regularly scheduled 1:1’s with a focus on personal development
- Ensure accountability and documentation on coaching opportunities
- Opening new requisitions and ensure bar is being raised with new internal hires

Process Improver- The manager shall be a champion of continuous improvement by:
- Proactively being a driver of process standardization and continuous improvement across the org
- Contributes to operational deployment plans outlining critical and best practice launch activities
- Teaching how to create documents, processes, tools and metrics that reflect outcomes
- Conducts post-deployment evaluations to measure launch effectiveness (PDSA)
- Advise team members on process improvement strategies

Audits- The manager will conduct monthly audits using a standardized checklist

Meetings- Lead team meetings. The manager may also represent Logistics locally and/or globally

Travel- Travel between sites and across the cluster based on the need of the team and business

Basic Qualifications

- 3+ years of logistics operations experience
- 4+ years of shipping & receiving, inventory and warehousing practices experience
- 5+ years of work in a management position with 5 or more direct reports experience

Preferred Qualifications

- Experience in retail, operations and/or business management
- Experience working in supply chain, transportation, project management or management consulting
- Experience prioritizing and managing time effectively in dynamic environments
- Knowledge of operating systems, hardware, storage, network, security, database administration and cloud infrastructure
- Experience with computer skills, including proficiency in MS Office (Word, Excel, PowerPoint), or experience with Microsoft office tools like Word, Excel, Outlook, and OneNote

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.