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Virtual Mail Specialist
Confirmed live in the last 24 hours
Locations
Seattle, WA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Requirements
  • Exceptional attendance and punctuality
  • Able to lift 40lb
  • Ability and experience to independently self-manage, absent of leaderships direct oversight
  • Positive-thinking and team player
  • Have flexible schedule, including availability on evenings,weekends,and holidays
  • Overtime as needed by department,including working on holidays
  • Remote Employees should confirm that the internet service available has adequate bandwidth to support all work processes
Responsibilities
  • Document, sort, pack, and ship customer mail
  • Monitor the flow of mail from our remote locations to our processing center(s) and investigate any disruptions, opening cases, contacting vendors, and submitting refunds/claims when necessary
  • Import, categorize, and review address network shipping backhaul and invoice data from a variety of sources, including USPS and UPS
  • Support the development and implementation of processes and technologies to maximize efficiencies and quality in production as well as employee satisfaction and retention
  • Support quality control metrics and programs, and drive continuous quality improvements (systems, processes, and capability), innovation and elimination of non-value-addedtasks
  • Work with management to resolve production problems and bottlenecks to ensure efficiency and prevent delays & customer dissatisfaction
LegalZoom

501-1,000 employees

Online legal documentation provider
Company Overview
LegalZoom is on a mission to democratize law, and they strive to improve people's lives in everything they do.