Special Events Associate

Description

The Gainesville Glows Special Events Associate is a part time seasonal team member supporting bar/beverage service, s’mores sales, event execution, and guest check-in. This is a customer-facing role requiring flexibility, initiative, and a positive attitude. The season will start early November.

KEY RESPONSIBILITIES:

Bartender

• Prepare and serve alcoholic and non-alcoholic beverages according to recipes and safety guidelines
• Maintain a clean, safe, and organized bar area
• Assist with opening and closing duties, including Bar set-up bar and bar break-down
• Monitor bar inventory and maintain supply levels throughout each shift
• Verify customer age when ordering alcoholic beverages

Beverage Production

• Produce beverage station (Hot cocoa, Apple Cider, drink prep, etc.) by assembling ingredients according to specifications
• Conduct quality control checks
• Clean and maintain work areas and equipment, including tools
• Maintains a safe and clean working environment by complying with procedures, rules, and regulations
• Maintains inventory by checking stock to determine supply levels
• Conserves resources by using supplies as needed to accomplish job results

S’mores Sales

• Sell and upsell individual s'mores kits
• Ability to calculate sales
• Provide excellent service throughout the selling process to serve customer needs
• Operate SpotOn POS accurately and efficiently
• Provide friendly, helpful service and address customer concerns, reporting issues to management as needed

Event Runner/Support

• Provides support to all private events and food and beverage outlets
• Replenishes product and equipment as needed to bars
• Assists with opening setup and closing duties, securing the Garden premises when needed
• Relay key information to bartenders, event leads and captains as needed

Check-in

• Mans check-in table for private events by greeting guests and checking names off a list
• Distributes wristbands, drink tickets and other items as indicated on the paperwork
• Assists with directional signage as needed

OTHER RESPONSIBILITIES:

• Communicate professionally with internal teams and guests 
• Adhere to Garden-wide standards and policies
• Work and interact professionally with all levels of management and staff of the Garden
• Maintain a positive, guest-focused attitude during all shifts and events

Requirements

QUALIFICATIONS:

• TIPS Certification must be completed within 1 week of hire
• Excellent customer service and communication skills
• Able to lift chairs, tables, product, and relocate to various areas throughout the Garden
• Must be able to work independently as well as on a team environment
• Must be self-motivated, adaptable, and quick to solve problems
• Reliable transportation and flexible availability, including nights, weekends, and holidays

PHYSICAL REQUIREMENTS:

• Standing and walking 90% of the time
• Regularly lift, carry, and move items weighing up to 40 pounds
• Must be able to work outside in all weather conditions

The above job duties and responsibilities describe the general nature and level of work for employees in this position, but this is not intended as an exclusive or all-inclusive inventory of all duties required of employees in this job.

It is the policy of the Atlanta Botanical Garden to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, reasonable accommodations will be made for qualified individuals with disabilities.

ABG Core Values

• Conservation: We value natural resources and ecosystems, making choices with the long-term sustainability of our planet in mind
• Excellence: We hold ourselves to high standards and expect commitment from each other to contribute to a positive image and reputation for the Garden
• Inspiration: We inspire through the creation of an environment that supports imagination and expression of beauty, providing joy, delight, and a deeper appreciation of plants for everyone
• Integrity: We demonstrate honesty, transparency, accountability, trustworthiness, and ethical behavior, exercising good judgment in our actions and communication
• Respect: We value the diversity of our coworkers, volunteers, and guests, holding each other in the highest regard