Data Analyst

Position Description

Serco is seeking a Data Analyst to support NAVSEA 04 (Industrial Operations) strategic planning products. This individual will provide direct support to NAVSEA 04’s mission of getting ships to sea and keeping them ready.  This hybrid position will be  located in Washington, DC - Washington Navy Yard.

This position is contingent upon your ability to maintain your active Secret level clearance.

Serco’s Naval Acquisition and Sustainment Operation is part of our high-performing Maritime, Engineering, Technology, and Sustainment Business Unit which provides critical services to nearly all U.S. Navy surface ships, submarines and craft and is achieving truly impactful outcomes. Serco has over 9,000 people in North America, with operations across the U.S. and Canada. We are committed to forming long-term partnerships and supporting Federal and State government customers to achieve their mission.

In this role, you will:

• Organize material, perform data analytics, and completes writing assignments according to set standards regarding clarity, conciseness, style, and terminology• Create and/or update databases and spreadsheet-analysis data in electronic formats compatible with NAVSEA-approved, web-based document sharing initiatives in support of Naval Sustainment Systems-Shipyards (NSS-SY) programs to include, but is not limited to, availability planning, availability duration estimation, shipyard capacity, execution status, and financial and budget status• Create and provide information management support, including the monitoring, maintenance, and access management of SEA 04 information on NMCI Non-classified Internet Protocol Network (NIPRNET) and Secret Internet Protocol Router Network (SIPRNET) share drives, SEA 04 DON Tasking, Records, and Consolidated Knowledge Enterprise Repository (Enterprise Task Management Software Solution (ETMS2)) Alfresco Enterprise sites, SEA 04’s IDE (currently SEA 04’s SharePoint site collections), Corporate Data Management System (CDMS) LiveLink sites (including CDMS NOFORN)• Fix or remove incorrect, corrupt, incorrectly formatted, duplicate, or incomplete data within a dataset• Gather and analyze technical information from various sources and create EXCEL/ SQL queries to retrieve specific information and parameters from database(s)• Apply data mining techniques to large data sets to identify patterns, relationships and behaviors• Analyze, interpret and draw conclusions from data, and identify problems, solutions and opportunities using the analysis• Create and deliver graphical representations to best display information and convey concepts, to include but not limited to compelling interactive briefings, reports, and dashboards via Microsoft Teams (FlankSpeed) or an NMCI approved, compatible platform• Interpret and analyze data, behaviors and processes, trends and situations and recommended solutions• Understand and articulate root causes. Ensures analytics are usable, actionable, and valuable for today and predictive of the future• Define Key Performance Indices (KPIs) and metrics for measuring success. Tracks metrics to target vs goal, tying back derived data insights to big picture strategy.• The following reflects management’s definition of essential functions for this position. Management may assign additional duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.• Support the Program Manager and NAVSEA 04 in providing strategic planning ensuring deliverables are accurate and timely, and ensuring the Nakupuna Program Manager and subcontractor team have the strategic direction needed to support the mission and strategy of SEA 04.• Provide programmatic management and planning support services. • Developing and maintaining storyline and graphics.• Building products and templates with liaisons to standardize processes.• Maintaining and reinforcing processes.• Developing, maintaining, and tracking core metrics.• Contributing to knowledge capture and knowledge management.• Engaging with senior leaders including during weekly SEA 00B and SEA 04 briefs.• Providing written SOPs for all processes. Building and administering transition plans.• Organizing and supporting meetings, reviews, information exchange meetings, workshops, and conferences as needed.

• Committing to becoming knowledgeable of historical occurrences and being informed of current events influencing public shipyard maintenance.• Competent using Microsoft 365 products (including but not limited to SharePoint, Visio, and Project), graphics editing (i.e., Adobe Photoshop).• Developing and posting digital and physical (wall) storyboard content.• Provide professional technical and programmatic assistance to support efforts in NAVSEA efforts.• Assist SEA04 through framing issues, structuring problem statements, optimizing current processes and providing input to develop strategies and implement change management, leveraging subject matter expertise in Acquisition.• Coordinate engagements with Naval Staff, Assistant Secretary of the Navy for Research Development and Acquisition, as well as Systems Commands (SYSCOM), Program Executive Offices (PEO) and Directorate for Personnel and Records Management (DRPM), interfacing with client leads to include Flag and Senior Executive Service personnel.• Provide executive level program management support, technical advice and strategic guidance to plan, coordinate, implement and track change initiatives across acquisition and sustainment workforce, including Naval SYSCOMs, PEOs, and DRPMs.• Create and/or update databases and spreadsheet-analysis data in electronic formats compatible with NAVSEA-approved, web-based document sharing initiatives in support of Naval Sustainment Systems-Shipyards (NSS-SY) programs to include, but is not limited to, availability planning, availability duration estimation, shipyard capacity, execution status, and financial and budget status.• Provide services to develop read-ahead materials, coordinate and provide presentations.

MEET YOUR RECRUITER!

Qualifications

To be successful in the role, you will have:

• Must have the ability to maintain your active DoD Secret clearance
  • U.S Citizenship Required
• Bachelor’s degree in any technical or managerial discipline is required
• Minimum 5 year’s experience compiling, maintaining, verifying and interpreting data in accordance with plans developed by others
• Five years of professional experience in the Defense Department or U.S. Navy acquisition process, program management, technical, or business management
• Experience with Qlik, Databricks, Power BI, and Tableau is preferred
• Minimum of 5 years relevant experience in DoD/Navy program management
• Ability to travel up to 10%

Physical Requirements:

The ideal candidate must at a minimum be able to meet the following physical requirements of the job with or without reasonable accommodation:

• Ability to perform repetitive motions with the hands, wrists, and fingers
• Ability to engage in and follow audible communications in emergency situations
• Ability to sit for prolonged periods at a desk and working on a computer

Additional desired experience and skills:

The ideal candidate possesses expertise and experience in NAVSEA, specifically data analysis and program/project management supporting NAVSEA program offices. The ideal candidate will be familiar with and have experience with the following technical knowledge, skills, and abilities:

• Demonstrated knowledge of DoD program management, technical, or business management
• Communicate effectively, deliver high quality documentation free from errors
• Relies on experience and judgment to plan and accomplish goals
• A certain degree of creativity and latitude is expected
• Experience communicating with SES/Flag level personnel is required along with supervisory experience
• PMP Certification desired

If you are interested in working in a highly diverse, engaging and challenging environment - then submit your application now for immediate consideration.  It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: [email protected] or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [email protected].

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.

Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role).

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan that includes counseling conditions
• Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act.

To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us.

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: [email protected].