Machinify is the leading provider of AI-powered software products that transform healthcare claims and payment operations. Each year, the healthcare industry generates over $200B in claims mispayments, creating incredible waste, friction and frustration for all participants: patients, providers, and especially payers. Machinify’s revolutionary AI-platform has enabled the company to develop and deploy, at light speed, industry-specific products that increase the speed and accuracy of claims processing by orders of magnitude.

Machinify is seeking an exceptional Field CTO to join our team. In this role you will evangelize Machinify products and solutions, driving awareness and adoption of our offerings through strategic engagement with customers. As a trusted technical advisor you will play a crucial role leading our customers’ digital transformation journey.

Key responsibilities:

• Partner with customers to develop AI transformation roadmaps and execute against them. 

• Own customer onboarding, technical integration and strategy to enable successful, high-velocity value delivery. 

• Develop strong relationships with key customers and prospects, understanding their business challenges, objectives, and technical requirements 

• Act as a trusted advisor to customers, identifying opportunities for improvement and defining technical pathways to success. 

• Articulate Machinify’s value proposition in a clear and engaging manner, helping customers make informed decisions about their technology investments

• Gather feedback from customers and provide input into the development of new products or services to ensure they align with market needs and technological trends

• Collaborate with sales and account teams to recommend solutions and provide strategic guidance throughout the sales cycle

• Act as an industry thought leader by writing articles, giving presentations and representing the company in public forums

• Stay up-to-date with industry trends, emerging technologies, and competitor offerings to inform product development and effectively position our solutions to customers. 

• Serve as a bridge between the engineering and business teams, helping prioritize development efforts

What you bring:

• Proven track record of success in technical evangelism or product advocacy roles

• 8-10+ years of experience in customer facing roles understanding customers’ business and technical requirements, building, consulting or implementing technology

• Strong business acumen and ability to translate technical concepts into business value propositions

• Healthcare industry experience is highly preferred

• Excellent communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences

• Ability to travel to customer sites, industry events and other related events as required

What we offer:

• A flexible and trusting environment where you’ll feel empowered to do your best work

• Hardworking and supportive colleagues and a leadership team that understands the importance of recruiting and retaining top talent

• Incredible Medical/Dental/Vision benefits for employees & their families

• Competitive salary and equity, 401(k) sponsorship, life insurance

• Generous Learning and Development Reimbursement policy

Salary is one component of the total compensation package, which includes meaningful equity, excellent healthcare, flexible time off, and other benefits and perks

Equal Employment Opportunity at Machinify

Machinify is committed to hiring talented and qualified individuals with diverse backgrounds for all of its positions. Machinify believes that the gathering and celebration of unique backgrounds, qualities, and cultures enriches the workplace.