Product Guide
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Arc'teryx Equipment

1,001-5,000 employees

Designs and manufactures high-performance outdoor apparel and equipment.
Company Overview
Arc'teryx Equipment stands out for its unwavering commitment to design, craftsmanship, and performance, specializing in high-performance outerwear and equipment for a wide range of mountain sports. The company's unique construction process and in-house manufacturing in its own factory allow for meticulous attention to detail, resulting in high-performing, durable products that are field-tested in real-world conditions. With a global presence in over 40 countries, Arc'teryx's industry leadership is demonstrated by its growth from six to over 1000 employees, and its products' distribution through more than 3000 retail locations worldwide.
Consumer Goods

Company Stage

N/A

Total Funding

N/A

Founded

1989

Headquarters

North Vancouver, Canada

Growth & Insights
Headcount

6 month growth

14%

1 year growth

28%

2 year growth

28%
Locations
Vienna, VA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Customer Service
CategoriesNew
IT & Security
Customer Success & Support
Requirements
  • Passionate about delivering exceptional customer service
  • Self-motivated and enjoy problem solving
  • Flexible and adaptable when faced with ambiguity
  • Balances autonomy and collaboration effectively
  • Available to work 'Black Friday' and holiday season
Responsibilities
  • Delivering best-in-class brand experience to guests
  • Sharing technical product knowledge and supporting with problem solving
  • Championing Arc’teryx as a brand ambassador
  • Developing passions both in and out of the store
  • Supporting store leadership team on projects and brand initiatives
  • Providing feedback on merchandising and in-store experience
  • Maintaining an open, collaborative relationship with the team
  • Participating in various store tasks as assigned
  • Answering store phones and responding to voicemails and emails
  • Accurately and efficiently processing guest transactions
  • Receiving and unpacking boxes for inventory as required
Desired Qualifications
  • Passion for getting outside and living it
  • Inspires breakthrough thinking and continuous improvement