Full-Time
Banking & Transfer Specialist
tastytrade
201-500 employees
Educational platform for options and futures
Compensation Overview
$60k - $80k/yr
Chicago, IL, USA
Hybrid
Minimum three days in the office per week.
Bachelor's
 Finance & Banking |
|---|
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- FINRA Series 7, or the Securities Industry Essentials (SIE) examination and Series 7 Top-Off, and Series 63 certification.
- Current or prior experience as a Banking Support Specialist or equivalent experience in banking operations.
- One to three years of experience in banking operations, brokerage operations, or a similar licensed role.
- A Bachelor's degree or related work experience.
- A demonstrated track record of accuracy and sound judgment in transaction-processing decisions.
- Strong understanding of ACAT transfer processes, wire processing, check handling, and ACH disbursements.
- Solid knowledge of IRA distribution rules, rollovers, and 60-day rollover requirements.
- Basic understanding of trade settlements, options positions, and different security types.
- Familiarity with Anti-Money Laundering (AML) regulations and their application to funding and transfer operations.
- Familiarity with fraud-detection patterns related to funding transactions and account transfers.
- Demonstrated ability to make sound decisions on complex transaction-processing matters.
- Strong critical-thinking abilities with a systematic approach to reviewing documentation and resolving discrepancies.
- Sound judgment about when to process independently versus escalate matters to the Head of Banking or Compliance.
- Experience mentoring or training team members, with demonstrated success developing others' skills and confidence.
- Strong interpersonal skills, effective customer-interaction abilities, and the ability to identify appropriate solutions.
- Ability to collaborate with all company departments.
- Clear, professional communication for internal collaboration and customer interactions.
- Skill in accurately processing high volumes of ACATs, wires, checks, and ACH disbursements.
- Ability to manage time-sensitive cutoffs for wire submissions, check deposits, and ACH batch processing.
- Ability to prioritize competing transaction types based on funding deadlines and trade impact.
- Strong reconciliation skills for identifying discrepancies among requested amounts, account balances, and clearing-firm confirmations.
- Ability to manage a queue of pending IRA distribution requests, rollovers, and time-sensitive tax-related deadlines, including RMDs and 60-day rollover windows.
- Detail-oriented approach and willingness to learn and uphold applicable regulatory requirements.
- Willingness to collaborate with teammates to address time-sensitive issues.
- Strong organizational skills and ability to manage competing priorities across multiple transaction types.
- Process all account transfers, including full and partial ACAT transfers from other brokerage firms.
- Manually review and process domestic and international wires, checks, internal transfers, and ACH disbursements.
- Process IRA distributions, including early withdrawals, required minimum distributions, and qualified distributions.
- Scan checks into the internal system daily to maintain accurate records and ensure timely deposits.
- Process 401(k) rollovers and IRA transfers, including direct rollovers, indirect rollovers, and 60-day rollover matters.
- Review and resolve ACAT rejections and documentation issues in coordination with contra firms.
- Serve as the escalation point for Banking Support Specialists on funding and transfer matters requiring hands-on processing judgment.
- Resolve complex transaction issues, including rejected ACH transactions, bank-verification failures, and micro-deposit confirmations.
- Handle escalated wire-transfer inquiries, including international wires, wire recalls, and wire-instruction discrepancies.
- Coordinate with contra firms on ACAT issues, documentation problems, and account discrepancies.
- Provide support via chat, email, and phone for money-movement matters.
- Serve as a specialized resource for Trade Desk and Concierge teams on complex funding, transfer, and distribution questions.
- Guide customers through ACAT timelines, fees, and transfer limitations.
- Comply with industry Anti-Money Laundering regulations and assist the fraud team with monitoring and documentation.
- Identify and escalate suspicious funding activity, documentation irregularities, and potential fraud indicators.
- Maintain thorough documentation of transaction-processing decisions for audit and regulatory purposes.
- Collaborate daily with the clearing firm regarding transaction processing, settlement, and discrepancy resolution.
- Coordinate with clearing-firm operations teams on ACAT processing, wire confirmations, and transaction failures.
- Mentor and train Banking Support Specialists on transaction processing, documentation standards, and regulatory requirements.
- Share best practices and technical knowledge with the broader Banking team.
- Support onboarding of new Banking Support Specialists on funding types, transfer processes, and system tools.
- Provide input and recommendations for improvements to banking policies, procedures, and technologies.
- Identify processing bottlenecks and propose solutions to improve transaction turnaround times and accuracy.
- Participate in testing new banking tools, workflows, and system enhancements.
- Demonstrate consistent accuracy and sound judgment across complex transaction-processing scenarios.
- Build leadership skills through mentoring Banking Support Specialists and supporting their development.
- Shadow the Head of Banking on workflow management, escalation handling, and cross-team coordination.
- Demonstrate readiness for advancement through sustained accuracy, mentorship impact, and cross-functional collaboration.
Tastytrade provides education and trading tools for options and futures through a network that includes live daily content, educational courses, and strategic trade ideas, plus brokerage and exchange services. Users access free beginner courses and more advanced content, follow real-time market analysis, and execute trades on linked platforms. It differentiates itself by combining education, live market commentary, and trading execution in one ecosystem with multiple revenue streams, including a brokerage and simplified futures offerings. Its goal is to empower traders to navigate options and futures markets and improve their trading outcomes.
Company Size
201-500
Company Stage
Acquired
Total Funding
$47M
Headquarters
Chicago, Illinois
Founded
2011
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Simplify's Take
What believers are saying
- July 27, 2026 prediction markets launch widens CFTC-regulated event-contract revenue beyond sports.
- August 2026 crypto expansion through Zero Hash keeps adding assets and active traders.
- IG Group said H1 2026 tastytrade drove stronger US revenues and customer growth.
What critics are saying
- July 2026 FINRA fined tastytrade $850,000 for best-execution failures and order-routing controls.
- June 15, 2026 Francisco v. Tastytrade adds fresh contract litigation in Illinois federal court.
- January-February 2026 leadership exits and scrutiny around prediction markets expose regulatory and existential business risk.
What makes tastytrade unique
- tastytrade specializes in options and futures, not generic stock-picking, since 2011.
- August 2026 Global Trading Hours gives retail traders overnight SPX, VIX, XSP, RUT access.
- May 2026 Wagl acquisition adds AI-native research and execution tools for active options traders.
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Benefits
Performance Bonus
Stock Options
401(k) Retirement Plan
Paid Vacation
Paid Sick Leave
Gym Membership
Commuter Benefits
Pet Insurance
Wellness Program
Paid Volunteer Days Off
Growth & Insights and Company News
6 month growth
↑ 2%1 year growth
↑ 0%2 year growth
↑ 0%IG and tastytrade Digital Assets executive moves on after seven years. Tuesday, 25/08/2026 | 09:06 GMT-7 by Tareq Sikder * Laurence Willows spent more than three years leading US digital assets business development. * Last year, tastytrade added Bitcoin and XRP through infrastructure provider Zero Hash. Laurence Willows has left IG Group and tastytrade after nearly seven years with the companies, according to a LinkedIn post published today. Willows wrote that he had "moved on from IG / tastytrade this summer" after "7 amazing years" with the businesses. "It's been a pleasure working alongside so many talented people," he added. His departure comes as tastytrade continues to develop its crypto business. The platform added Bitcoin and XRP through infrastructure provider Zero Hash last year and broadened its range of available cryptocurrencies. IG Group later reported its first spot crypto revenue, with tastytrade accounting for most of the US activity. The platform had increased its offering from four to 23 cryptocurrencies and recorded 9,700 active monthly crypto traders. IG Digital Assets Head leaves tastytrade. Willows' most recent role was Head of Business Development, Digital Assets, US, which he held for just over three years. He focused on tastytrade's US crypto business and the development of tastycrypto, a self-custody wallet. Willows said his work included "tastytrade's crypto offering, and the build of tastycrypto." From Internal Audit to Digital Assets. Willows joined IG Group as an Internal Audit Associate in Greater London and spent nearly two years in the role before becoming an Internal Audit Senior Associate, a position he held for about a year and a half. He then moved into the group's digital assets business as Business Manager, Digital Assets, spending seven months in the role. Willows subsequently became Head of Business Development, Digital Assets, US, where he spent just over three years. His LinkedIn profile lists the role at both IG Group and tastytrade. Willows has not disclosed his next role or professional plans. Tareq is a financial writer with 15 years of experience covering global markets. His work spans technical analysis, forex broker reviews, and market sentiment, with a focus on topics relevant to retail traders. He joined Finance Magnates in 2023. At Finance Magnates, he serves as News Editor, covering retail forex and CFD brokers, cryptocurrency exchanges, fintech firms, and regulatory developments shaping the trading industry. He holds an Honours degree in Information Technology from Anfell College, London. Education: Honours degree Information Technology, Anfell College, London * 2439 Articles * 43 Followers
tastytrade Continues to Invest in the Future of AI for Active Traders. Published Aug 13, 2026 Updated Aug 13, 2026 Earlier this year, tastytrade placed its conviction on where trading technology is headed, and just as importantly, on the people building it. In May 2026, it acquired the technology and team behind Wagl, an AI-native trading technology company designed to empower active options traders with tools for market research, portfolio analysis, and trade execution. The move represents a significant expansion of tastytrade's AI strategy. Wagl was built from the ground up for the mechanics of equity and options trading, the kind of nuance that generic AI tools tend to gloss over. It's conversational AI combining market data, options analytics, portfolio review tools, and rules-based strategy scoring, purpose-built for options-focused traders who want more information at their fingertips and faster ways to act on it. Bringing in the right team Wagl's co-founders, Alec Baum and Brian Ash, have joined tastytrade to lead the integration and expansion of AI across the organization, and their track record speaks for itself. "We built Wagl to meet traders where they are and increase the breadth of information at their fingertips. Unlike integrations that connect accounts to general-purpose AI models, Wagl's technology was purpose-built for the active trader," said Alec Baum, tastytrade's General Manager of AI Products & Developer API. Alec previously co-founded Optionality and served as its CEO for three years before its acquisition by Lightspeed Financial Services Group, where he focused on options technology and growth. Prior to starting Optionality, Alec learned the ropes of options trading at Susquehanna International Group. He's now leading its AI Products and Developer API work. Brian joins as Principal Engineer, AI Innovation, with more than 15 years of experience founding and scaling software companies. As CTO of Optionality, he worked alongside Alec to deliver trading solutions that hold up in the real world, and he brings deep expertise in software architecture, platform development, and getting complex technical products into traders' hands. Bringing this team in-house means the people who understand this problem most deeply are now building for tastytrade customers directly. What this means for traders tastytrade's goal has always been to help traders research markets, analyze their portfolio, and act on trade ideas with more confidence. Acquiring Wagl and the team behind it moves Tastytrade toward technology that understands options strategy mechanics and real trader workflows at a level beyond what's currently out there. There's a lot of work ahead, and tastytrade will be sharing more as these tools make their way into the platform. For now, the company is excited to welcome Alec and Brian from Wagl, and to keep building the kind of AI that works the way active traders actually think.
tastytrade launches Global Trading Hours: overnight index options Trading built for active traders. Published Aug 10, 2026 Updated Aug 10, 2026 SPX, VIX, XSP, and RUT options now trade nearly 24 hours a day, five days a week on tastytrade. CHICAGO, IL - August 10, 2026 / Business Wire - tastytrade, the online brokerage firm created by traders for self-directed investors, announced full support for Cboe Global Trading Hours (GTH), giving customers real-time access to S&P 500 Index (SPX), Cboe Volatility Index (VIX), Mini-SPX (XSP), and Russell 2000 Index (RUT) options well beyond the regular trading session. Eligible index options now trade in Cboe's Global Trading Hours session, which runs overnight from 8:15 p.m. ET to 9:25 a.m. ET - Sunday evening through Friday morning - and the Curb session, 4:15 to 5:00 p.m. ET Monday through Friday, in addition to regular trading hours. The offering is built for event-driven trading. Economic releases such as CPI and PPI reports land before the market opens, and international news can move US markets all the same. With Global Trading Hours offering close to 24-hour trading sessions, tastytrade now provides its customers with the opportunity to act the moment news breaks with extended trading hours, not the morning after. It also extends the instruments tastytrade's core customers already rely on for hedging, macro positioning, and volatility trading. tastytrade is also preparing for the next phase of extended-session trading for single stock options, with the goal of offering access on day one, bringing around-the-clock trading to earnings season for the first time. "Institutional traders have always had access to the overnight session, and we're putting that same capability in the hands of the active retail traders who will actually use it," said Pete Mulmat, Head of Brokerage, tastytrade/IGNA. "Our customers are already among the most engaged index options traders anywhere. XSP is a top 10 product on our platform while it sits outside the top 40 industry wide." The launch comes as overnight activity accelerates. According to Cboe, GTH volume has set records in consecutive months, recently accounting for more than 4% of total SPX options volume, up sharply from roughly 3% just months earlier. GTH works exactly like the regular session on tastytrade's platform, using the same order ticket and the same workflow on desktop and mobile, with limit orders and dedicated time-in-force options (Global Hours and GTC Global Hours). tastytrade's education and live financial network affiliate, tastylive, covers trading and managing SPX in the GTH session every weekday morning from 7:30 to 8:30 a.m. CT, in real time before the open. Dedicated GTH programming and a webinar series will follow across tastylive and YouTube. GTH is available now on all tastytrade platforms for SPX, VIX, XSP, and RUT options. For more information, visit tastytrade.com/global-trading-hours. Options involve risk and are not suitable for all investors. Please read Characteristics and Risks of Standardized Options before investing in options. Trading during extended hours involves additional risks, including but not limited to reduced liquidity, increased volatility, wider bid-ask spreads, and the potential impact of news released outside of regular market hours.
tastytrade forges into prediction markets, focusing on traders, not bettors. Posted on: July 27, 2026, 12:59h. Last updated on: July 27, 2026, 01:00h. Key points. * tastytrade unveiled its prediction market today * The brokerage firm is focusing on cryptocurrency and financial derivatives, not sports event contracts * It's partnering with Apex Fintech Solutions tastytrade, an options brokerage house well-known to sophisticated retail traders, launched its prediction market platform today with an emphasis on various financial derivatives. Known as "Prediction Markets," the tastytrade offering is supported by Apex Fintech Solutions and is the first brokerage firm to use Apex's Futures Clearing Merchant (FCM) infrastructure. In prediction markets, an FCM is essential because the entity is a regulated conduit between the customer and the exchange. FCMs custody customer funds, manage collateral and serve other compliance functions. The tastytrade platform is regulated by the Commodity Futures Trading Commission (CFTC), which oversees prediction markets in this country. Traders can access tastytrade's yes/no offering on a 24/7 basis directly from the tastytrade platform, but event contracts will be traded in what the company described as "segregated accounts." tastytrade focusing on finance. With its event contract platform, tastytrade is staying in its lane, focusing on financial derivatives that are in the wheelhouses of its client base. The company is offering yes/no derivatives on instruments such as equity indexes, Treasury yields and volatility gauges as well as on major economic data reports, including the Consumer Price Index (CPI), nonfarm payrolls and GDP. The brokerage house is also offering event contracts on several of the largest digital currencies, including Bitcoin, Ethereum, Solana and XRP. That's a potentially shrewd move because cryptocurrency is one of the fastest-growing non-sports segments in the prediction market industry. The platform also features yes/no derivatives on some of the most widely traded commodities, such as copper, crude oil, gold, natural gas and silver. No sports on tastytrade prediction market. To some industry observers and traders, tastytrade's exclusion of sports event contracts may be noteworthy, but it's a smart move when considering it is those derivatives that have the broader prediction market industry in legal and regulatory crosshairs across the U.S. Plus there's evidence of brokerage firms and exchange operators finding success with yes/no derivatives while leaving sports out of the equation with Interactive Brokers (NASDAQ: IBKR) standing as one prime example. As for tastytrade, it has the potential to be a legitimate competitor in the non-sports side of the prediction market industry as it has, by one estimate, approximately 500,000 customers. Another estimate indicates the average account balance is $12,000. Todd Shriber is a senior news reporter covering gaming financials, casino business, stocks, and mergers and acquisitions for Casino.org. Todd got his start in financial markets as a reporter with Bloomberg News. Later, he became a trader at a Southern California-based long/short hedge fund, where he specialized in the trading sector and international ETFs leading up to and during the financial crisis. He joined Casino.org in 2019. Currently, Todd analyzes, researches, and writes on ETFs for various web-based publications and financial services firms. Shriber has been featured and quoted in Barron's, CNBC.com, and The Wall Street Journal. His work can also be found on Benzinga, ETF Daily News, ETF Trends, MarketWatch, Fox Business, and Nasdaq.com. He currently resides in Las Vegas, where he enjoys golf and taking his black lab to the dog park. He's also an avid sports fan and likes to wager on college football and the NBA. You can also find him at the three-card poker and roulette table, even though he knows better. Contact Todd at [email protected].
MesoLive v2.0 - TastyTrade integration and Paper Trading upgrades. Deltaray group is excited to announce MesoLive v2.0, headlined by full TastyTrade brokerage support, enhanced Paper Trading capabilities, and stability/performance improvements across the stack. New brokerage: TastyTrade. MesoLive now integrates with TastyTrade for live trading. TastyTrade being the second, fully supported brokerage alongside Interactive Brokers. * TastyTrade API for Position Entry/Adjustments/Exit and Tracking * dxLink market data + improved strike selection * Dual-data connectivity with IBKR / TWS for increased reliability and redundancy MesoLive agent for macOS. * Recommended for users who prefer a native experience on macOS * Works with both Interactive Brokers and TastyTrade * Docker remains available for macOS, Linux, and Windows users Paper Trading: more power, better parity. Deltaray group has added Schwab as the third (2.5th) supported broker for Paper Trading accounts and improved parity with live trading: * Use your IBKR or TastyTrade connection for live market data in Paper account * Build, adjust and exit multi-leg positions smoothly with ToS Order-Strings * Leg groups to support complex trade structures * Use its generic Paper-based workflow to trade with Other Brokers manually Under the hood. A selection of changes users benefit from in daily use: * API and automation: Deltaray group is in the testing phase of MesoLive API to enable full trade automation for FundPro customers. * Reliability: race-condition fixes during simultaneous builds, reconnect improvements, Strike Selection improvements for OTM options * Platform: .NET 10 upgrade; order entry UI refinements; position history/leg assigner fixes Coming soon. * Rhino trade: A Classic Strategy by Brian Larson and Bruno Voisin similar to Amy Meissner's A14, Time Flies Spread, BWB-CD / BWB-Cal from Trading Dominion * MesoSim 3.0: * Option Valuation Model (Black-Scholes-Merton) with a solver, enabling: * Break-even calculations for calendar spreads * Min / Max values and locations of Greeks for complex positions * and more * Timing functions to explore Seasonal Patterns * Strategy Definition cleanup and enhancements * MesoLive API * Enable FundPro customers to build fully automated trading systems Starting 8 December, pricing for both MesoSim and MesoLive will increase. Existing subscribers are not affected.