Rest Area Supervisor

Initial Posting Date:

10/01/2025

Application Deadline:

10/19/2025

Agency:

Travel Information Council

Salary Range:

$5,330 - $7,063

Position Type:

Employee

Position Title:

Rest Area Supervisor (Sunset & Tillamook River Rest Areas)

Job Description:

Rest Area Supervisor

Sunset & Tillamook River Rest Areas

Travel Information Council

Are you ready to take the lead in keeping Oregon’s rest areas safe, welcoming, and well-maintained for thousands of travelers every day? The Travel Information Council (TIC) is seeking a Rest Area Supervisor to manage operations at the Sunset and Tillamook River Rest Areas. This is a hands-on leadership role where you’ll supervise staff, coordinate contractors, and ensure these essential public facilities run smoothly.

This posting is for Sunset (US26, 31 miles east of Seaside) and Tillamook River (US101, 5 miles south of Tillamook) Rest Areas.

Rest Area Map

What You’ll Do

As the Rest Area Supervisor, you’ll be the boots-on-the-ground leader ensuring visitors have a clean, safe, and enjoyable experience while keeping operations running efficiently. You’ll have a visible, direct impact on the public every day. Key responsibilities include:

• Perform or oversee janitorial duties, including cleaning restrooms, trash removal, and maintaining high standards of hygiene and appearance.

• Perform or oversee landscaping and groundskeeping tasks, including mowing, planting, snow removal, and general upkeep to ensure a welcoming environment.

• Lead and supervise four rest area staff, including hiring, training, scheduling, and performance feedback.

• Maintain facilities, grounds, and utility systems, performing or overseeing repairs, inspections, and preventive maintenance.

• Monitor water, wastewater, electrical, and other systems for safe, efficient operation.

• Manage annual budget of approximately $688,000, purchases, and inventory to keep operations cost-effective.

• Interact with the traveling public, promoting compliance with rest area rules and providing exceptional customer service.

• Collaborate with volunteers, partners, and other agencies to plan improvements and ensure smooth operations.

• Respond to emergencies, report incidents, and take appropriate action to maintain safety.

View the position description here.

What We Are Looking For

Minimum Qualifications:

Three years of management, lead work, or supervisory experience which includes customer service (e.g., supervising personnel, scheduling, performance evaluation, hiring recommendation, practices of employee relations, etc.) AND maintenance experience (e.g., construction trades, landscaping);

OR

A Bachelor's degree AND 18 months of management, lead work, or supervisory experience which includes customer service (e.g., supervising personnel, scheduling, performance evaluation, hiring recommendation, practices of employee relations, etc.) AND maintenance experience (e.g., construction trades, landscaping);

OR

An Associate's degree AND 2 years of management, lead work, or supervisory experience including customer service (e.g., supervising personnel, scheduling, performance evaluation, hiring recommendation, practices of employee relations, etc.) AND maintenance experience (e.g., construction trades, landscaping);

OR

Any satisfactory equivalent combination of education and experience which ensures the ability to perform the essential functions of the position.

Special Qualifications:

• Valid driver’s license and acceptable driving record.

• Must live within 60 minutes of the assigned rest area(s).

Desired Attributes:

• Experience managing staff, including coaching, training, and giving feedback.

• Knowledge of groundskeeping, building systems, safety protocols, and preventive maintenance.

• Comfortable interacting with the public and resolving challenging situations professionally.

• Ability to assess issues, consider options, and implement solutions efficiently.

• Experience overseeing expenses, purchases, and inventory to keep operations running smoothly.

• Proficient with Microsoft Office and other digital tools for reporting, communication, and tracking work.

• Able to work independently, respond to emergencies, and adapt to variable schedules.

Working Conditions

• Work indoors and outdoors, often alone, with frequent public interaction.

• Typical schedule is Monday-Friday, 40 hours a week. There are times when you may need to work weekends, holidays, evenings, long hours, or respond on short notice.

• Regular travel between rest areas; occasional overnight travel for meetings/training.

• Exposure to environmental hazards, allergens, odors, and human/animal waste.

• On-call schedule with a 60-minute maximum response time to emergencies.

Why Join Us?

This role offers the opportunity to work outdoors, lead a dedicated team, and make a difference in the daily experience of travelers across Oregon. If you enjoy hands-on leadership, problem-solving, and creating welcoming public spaces, this is the perfect position for you!

Our amazing benefits include: 

• Comprehensive Health Coverage: Low-cost medical, vision, and dental plans for you and your family. Additional benefits include life insurance, short- and long-term disability, deferred compensation savings plans, and flexible spending accounts for health and childcare. 

• Generous Paid Time Off: 11 holidays, 3 personal business days, monthly sick leave and vacation leave that increases with years of service. 

• Retirement Benefits: Membership in Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP). 

• Wellness Resources: Support for work-life balance, health, and overall well-being. 

• Career Development: Opportunities for professional growth and advancement. 

• Agency Vehicle: A vehicle will be provided for agency work, including but not limited to traveling between locations, purchasing supplies, for occasional emergency response. (must be able to park vehicle at residence)

• Student Loan Forgiveness: Potential eligibility for the Public Service Loan Forgiveness (PSLF) program. 

How to Apply

Ready to join our team? Here’s how to apply: 

• External Applicants: Click on the “Apply” link and submit your application. View this video for help. 

• Current State of Oregon employees: Apply via your employee Workday account. View this knowledge article for help. 

• Important Application Requirements: Attach a current resume and cover letter that clearly demonstrate how you meet the required qualifications. Carefully follow all instructions. Only complete applications received by the posted deadline will be considered. 

Additional Details

• TIC employees are employed "at will," which means that your TIC employment may be terminated by the employee or TIC, at any time for any lawful reason, with or without cause, and with or without advance notice.  

• The results of this recruitment may be used to fill future vacancies. TIC reserves the right to change, withdraw, close, or re-post job announcements.   

• Please save a copy of this job announcement for reference, as it is not available for you to view after the announcement deadline. If you have questions about the announcement, or need an alternate format to apply, contact Cassie Graham, [email protected], 503-949-6169.

• *The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95%.

• The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

• Finalists will be subject to a computerized criminal history check. Adverse background data may be grounds for immediate disqualification.

• Agency does not offer visa sponsorship. Within three days of hire, applicants will be required to complete I-9 documentation and confirm authorization to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet Agency employment eligibility standards.

• Eligible veterans who meet the qualifications will be given veterans' preference. For more information, please visit Veterans Resources.

• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.

Helpful Links & Resources

How to Set Job Alerts | Workday Applicant FAQ | What You Need to Know to Get the Job

Oregon Job Opportunities Webpage | Classification and Compensation | Pay Equity

The Travel Information Council is an Equal Opportunity, Affirmative Action Employer Committed to Workforce Diversity. We embody the value of hiring a workforce representative of the communities we serve, understanding that a diverse workforce revitalizes our state. We value diversity and foster a positive and welcoming environment where all employees can thrive.