Facilities Crew

SUMMARY

At Magnolia, the Facilities Crew is responsible for assisting in the maintenance of facilities-related equipment, machinery, and buildings and assisting with the management of the Facilities team. This position works from various Magnolia locations in Waco, Texas. It reports to the Facilities Manager and has no supervisory responsibilities.      

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensure work orders are completed as needed*
• Assist with the management of HVAC systems including Sensi, BMS, CASlink, and Daikin systems
• Collaborate with management to ensure the maintenance of all buildings on Magnolia properties*Use JIRA system to input and track facilities requests
• Track and submit credit card receipts on a daily basis
• Ensure maintenance and repair of facilities, equipment, and vehicles while also implementing best practices to increase efficiency and safety of processes*
• Assist management with any facilities, grounds, and garden requirements
• Meet with vendors and get estimates for repairs and then submit to management
• Check fire systems and meet with vendors for required inspections as needed
• Promptly respond to requests and issues from facility occupants using the work order system*
• Maintain effective and professional communication while collaborating with employees across all organizational levels
• Maintain availability to assist team in immediate response situations
• Promote a safe working environment by following safety guidelines
• Perform other duties as assigned

*Metrics evaluated on Performance Review

COMPETENCIES

• Teamwork: Contribute to a team environment supporting diversity, equity, inclusion, and belonging. Work effectively with others, be a team player and contribute toward team goals.
• Critical Thinking: Identify and communicate challenges in day-to-day activities.
• Expertise: Eye for detail, accuracy, and complete all tasks in a timely manner. Willingness to learn and adapt to new processes and technologies.
• Communication: Actively engage in listening to teammates and guests and be open to feedback from guests, peers, and management.
• Guest Focus: Ability to proactively understand and meet guest needs, ensuring a personalized and guest-centric experience.
• Strategy and Goal Setting: Approach change with positivity and curiosity. Know your role in achieving team goals.
• Hard skills: Proficiency in basic construction and general maintenance preferred. Proficiency operating hand tools and power tools preferred. Proficiency in HVAC, electrical, and plumbing preferred.

ELIGIBILITY QUALIFICATIONS

• High school diploma or GED equivalent preferred
• 0-1 years of related work experience preferred
• Texas driver's license required
• Magnolia’s insurance policy requires all insured drivers to be at least 22 years of age to drive a company vehicle
• Must be available to work flexible hours, including nights, weekends, special events, and holidays as business needs require

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to stand and walk. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds. The employee is expected to utilize team lifting techniques when lifting bulky items or items weighing above 50 pounds and up to 120 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

While performing the duties of this job, the employee operates in a fast-paced environment. This role routinely uses tools to repair and clean various appliances. The employee is occasionally exposed to outside weather conditions. The noise level in the work environment is intermittent sounds at a level sufficient to cause hearing loss or fatigue. The employee is subject to high temperatures and low temperatures. The employee is exposed to workplace hazards.     

ACKNOWLEDGEMENTS

Magnolia is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

This job description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description at any time.