Full-Time

Technical Consultant

Posted on 3/27/2024

360Learning

360Learning

201-500 employees

AI-powered collaborative learning platform

Industrial & Manufacturing
AI & Machine Learning
Education

Mid, Senior, Expert

Remote in USA

Required Skills
Agile
Python
Sales
UI/UX Design
Ruby
Java
SCRUM
Requirements
  • Bachelor's degree in Computer Science or a related field
  • 5+ years of experience as a technical consultant, software engineer, product manager or similar role
  • Strong technical skills, including experience with programming languages such as Java, Python, or Ruby
  • Knowledge of SaaS platforms, cloud-based solutions, and web technologies
  • Experience scoping projects, designing technical solutions (UI and back-end), and delivering on projects
  • Excellent problem-solving skills and ability to troubleshoot complex technical issues
  • Ability to adapt to your audience, flexibility in tackling a conversation with highly technical stakeholders, and reducing complexity to more common terms with less technical stakeholders
  • Organized, structured, rational, analytical, able to manage priorities across multiple customer implementations
  • Solution-oriented, client-first mindset in everything you do
  • Ability to work independently and as a part of a team in a fast-paced, deadline-driven environment
  • Strong organizational skills and attention to detail
  • Experience with project management methodologies such as Agile or Scrum is a plus
Responsibilities
  • Scoping custom technical and consulting projects
  • Building custom solutions and coordinating with the custom project product squad
  • Delivering on projects for clients
  • Understanding client needs and translating them into technical solutions
  • Building integration recipe’s in our iPaaS partner system, Workato
  • Working with clients to understand their technical requirements and scope projects accordingly
  • Developing technical solutions to meet client needs, including customizations, integrations, and configurations
  • Collaborating with sales and development teams to design and implement solutions that meet client requirements
  • Ensuring successful delivery of projects on time and within budget
  • Providing technical expertise and support to clients throughout the project lifecycle
  • Continuously learning about new technologies and staying up-to-date with industry trends
  • Developing and maintaining technical documentation and project plans
  • Participating in client-facing meetings and presentations
  • Providing response to client RFPs and Security Questionnaires
  • Developing repeatable and scalable processes to improve project quality and delivery
  • Supporting the team on difficult integrations & troubleshooting issues
  • Contributing to the knowledge base to share best practices and lessons learned
  • Working with the partner ecosystem to strengthen the services proposed to clients
  • Delivering platform audits to clients

360Learning offers a collaborative learning platform that combines AI technology and interactive features to empower organizations. By leveraging internal expertise, this platform enhances employee skill sets and supports continuous professional development. Its focus on integrating AI to customize learning experiences positions it as a leader in the corporate learning industry, providing a supportive and innovative work environment for its employees.

Company Stage

Series B

Total Funding

$245.1M

Headquarters

New York, New York

Founded

2013

Growth & Insights
Headcount

6 month growth

1%

1 year growth

1%

2 year growth

18%
INACTIVE