Director – HPC Operations

Who We Are

Bold. Unapologetic. Hardworking. We are building something special.  We transform energy into high-value compute with superior efficiency at scale.  Today that means powering and securing the Bitcoin Network.  Tomorrow, that could also include powering workloads in AI, HPC and other forms of high-value compute.

Core Scientific is one of the largest bitcoin miners and hosts in North America. Our mission is to accelerate digital innovation by scaling high-value computing rapidly, efficiently, and responsibly. Our proprietary software stack optimizes bitcoin mining, pushes firmware, and monitors all aspects of our operations, ensuring we and our customers generate the highest possible ROI on our hardware investment.

But what makes us different from others in our industry?  We own and manage our infrastructure.  That puts us in control of our operations and gives us an advantage that translates into higher productivity and efficiency.  It also provides us with the ability to deploy rapidly the innovations developed by our deep-tech team.

Come join us as we continue our journey and accelerate yours.  We seek smart, creative, collaborative minds, who work hard and fast.

Intrigued? Then apply and be a part of something truly special at Core Scientific.

Title
HPC Ops Director

Reports To
HPC Ops Sr. Director

The Job

The HPC Ops Director leads a world-class team of data center managers, technicians, and maintenance personnel to consistently deliver client SLA commitments. The director creates and maintains a culture of professionalism and operational excellence and a place where people love to work and build careers. The HPC Ops Director will have a strong working knowledge of mission-critical facilities subsystems supporting the data centers and hosted customer assets. In addition, the role will be responsible for tracking operational budgets and the financial performance of the assigned region.

Responsibilities

• Lead the HPC Operations Teams to maintain 24x7 critical infrastructure service delivery and meet/exceed SLAs for uptime and performance.
• Create a high-performance and professional work environment focused on mentorship and training of data center managers and supervisors.
• Provide insight to the Senior Director of HPC Operations on the ability to conceive, architect, propose, lead, and drive the deployment and implementation of infrastructure solutions.
• Deep dive with the data center teams on operational processes, SLA performance, and continuous improvement.
• Through regular embedded visits, create reports detailing where each data center excels and where they can improve.
• Maintain a broad knowledge of state-of-the-art mission-critical data center infrastructure equipment and systems and stay abreast of industry trends.
• Ensure site-level leaders can prioritize projects and other operational objectives appropriately.
• Monitor various key performance indicators, recognize areas of underperformance, analyze root causes, and develop an improvement plan.
• Provide a clear vision of work required within the domain and the ability to quickly and concisely detail vision and requirements.
• Provide support for site-level leadership during an absence.
• Foster open, respectful, and professional communication directly within the team, with co-workers/ teammates, and leaders across the organization.
• Performs other duties as assigned.

NOTE: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities.

Qualifications

• A bachelor’s degree in information systems, computer science, business operations, or a related field is required. Master’s degree preferred.
• 10+ years of progressive IT management experience in a highly competitive, large corporate organization managing $1M+ budgets with solid knowledge of systems operations and 24/7 data center support.
• Strong knowledge of data center infrastructure elements, including electrical and mechanical subsystems, security, and life/safety systems.
• Demonstrated experience with disaster recovery concepts, strategies, and implementation.
• Excellent oral and written communication skills and ability to present complex topics to a non-technical audience.
• Strong execution skills. Drives flawless execution of projects as well as contributing to continuous improvements of critical projects and programs.

Travel

Frequent travel between data centers is required.

Work Environment

This job operates in a professional office, warehouse, and data center environments. This role routinely uses standard office equipment such as laptops, smartphones, ladders, forklifts, and scissor lifts.

Physical Demands

While performing the duties of this job, the employee is frequently required to sit, stand, walk, use hands, and lift up to 20 pounds.  

Position Type/ Expected Hours of Work

This is a full-time, onsite position. General hours and days of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. some nights and weekends may be required.

Supervisory Experience (Yes or No)

Yes