Solutions Consultant

• Manage timelines and communicate with content contributors to ensure deadlines and deliverables such as monthly budget reviews and related items are met on-time.
• Pull reports and troubleshoot data discrepancies to ensure accurate and timely reporting.
• Present monthly budget reviews and facilitate effective discussions that result in clear decisions and goals, ensuring cross-functional participants have a shared understanding of performance and action items.
• Ensure communications are clear and relevant for Senior Manager and Director-level audiences, including giving editorial feedback to contributors on collaborative presentations.

Minimum qualifications:

• Bachelor’s degree or equivalent practical experience.
  
• 5 years of experience in a project management or a customer-facing role.
• 3 years of experience as an operations analyst or consultant for customer support operations.

Preferred qualifications:

• Experience in project management including establishing charters, incorporating feedback, securing support, and consistently ensuring participants stay informed.
• Experience understanding audience interests/needs, utilizing frameworks to break down complex messages, and proactively addressing the ‘so what’ in communications.
• Experience in stakeholder management, clarifying priorities and managing expectations with cross-functional individual contributors and managers.
• Ability to anticipate risks, and proactively escalate challenges or request support.

In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration, and more).

The Knowledge, Information and Core (KIC) Financial Governance Team (KFG) within gUP works with KIC’s product vertical teams -- serving as a horizontal function that empowers each product vertical team to manage their budgets across gTech’s matrixed organization.

As a Solutions Consultant for Financial Governance, you will own a portfolio of products. You will partner within gTech as well as with cross-functional product teams to design budgets and manage them, working with teams to analyze performance, identify opportunities, and drive action. You will create impact by providing visibility to performance and improvement opportunities and partnering with product verticals and operations teams to design and implement solutions.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video.

The US base salary range for this full-time position is $110,000-$157,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

• Bachelor’s degree or equivalent practical experience.
  
• 5 years of experience in a project management or a customer-facing role.
• 3 years of experience as an operations analyst or consultant for customer support operations.