Full-Time
Despatch Officer
Redox
201-500 employees
Global distributor of chemicals and ingredients
No salary listed
Minto, Australia
In Person
 Operations & Logistics (1) |
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- Previous experience in a despatch or transport office support role, including liaising with customers, truck drivers, transport or shipping companies, and other teams or functions.
- Strong verbal and written communication skills.
- Strong organisation and time management skills.
- Proficiency in the Microsoft Office suite.
- Flexibility and the ability to think on your feet in a fast-paced transport office.
- All applicants must be eligible to work in Australia.
- Successful applicants must undergo a National Police History check.
- Prepare consignment notes.
- Track proof of deliveries.
- Call and arrange pickups and deliveries through transport and freight companies.
- Prepare run sheets.
- Consolidate delivery orders for local metropolitan runs.
- Arrange store reports and labels for storage contractors.
- Print labels and organise the despatch of labels and documentation to external warehouses.
- Answer enquiries about the movements of non-local deliveries.
- Experience with dangerous goods.
Redox is a large-scale chemical and raw material distributor that sources and supplies a wide range of products to customers across multiple industries in Australia, New Zealand, Malaysia, and the United States. It offers more than 1,000 chemicals, ingredients, and materials sourced from leading manufacturers worldwide, backed by a network of 16 offices, over 100 storage locations, and a team of 400+ employees. The business operates by procuring products globally and delivering them to customers, acting as an integral part of clients’ sourcing strategies. Redox emphasizes long-term partnerships built on open, innovative relationships and teamwork rather than transactional deals. Its goal is to expand its market leadership in the Asia-Pacific region with ambitious growth targets, including a reported revenue of over $1.24 billion in 2025 and ongoing plans to reach higher sales through expanded product access and geographic reach.
Company Size
201-500
Company Stage
IPO
Headquarters
Sydney, Australia
Founded
N/A
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Simplify's Take
What believers are saying
- FY26 revenue hit A$1.33 billion, with gross profit up 11% to A$298 million.
- Gross margin improved to 22.4%, and zero net debt plus A$123 million cash fund deals.
- Management expects at least one FY27 acquisition, extending Redox’s bolt-on consolidation strategy.
What critics are saying
- New Zealand sales fell 4% in FY26, exposing Redox’s weakest mature market.
- Brenntag, IMCD, and Univar own deeper U.S. networks and can squeeze FY27 margins.
- A failed North America expansion traps Redox in slower ANZ growth and acquisition dependence.
What makes Redox unique
- Redox owns 17 locations and 100-plus storage sites across Australia, NZ, Asia, and North America.
- Its FY26 North America revenue jumped 33.8% to above $100 million for the first time.
- Auschem and Oleum deepen Redox’s local solvent and specialty-chemicals network in Australia.
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Benefits
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Company News
Redox Ltd reported record sales revenue of $1.33 billion for FY 2026, up 6.9%, driven by organic growth and strong North American performance. Gross profit rose 11% to $298 million, with the gross profit margin improving by 0.8 percentage points to 22.4%. North American revenue surged 33.8% to exceed $100 million for the first time, supported by new customer wins and expanded product range. Statutory net profit after tax increased 19.2% to $92 million, whilst pro forma basic earnings per share rose 19.2% to $0.175. The company maintains a strong balance sheet with zero net debt and $123 million in cash. Free cash flow conversion improved to 62.5%, within its long-term target range. New Zealand sales declined 4% due to softer demand in the Human Health segment. Management expects price inflation from Middle East supply disruptions to provide tailwinds into FY27.
Redox & Auschem: a new chapter in Wetherill Park - and a team that's already lifting the bar. When Redox announced the acquisition of Auschem (N.S.W.) Pty Ltd, it marked more than a strategic step forward for the Company's national footprint, it signalled the beginning of a new chapter for a well-known Western Sydney operation with deep expertise in solvents and specialty chemical solutions. Founded in 1998, Auschem built a strong reputation as an Australian chemical distributor with a strategic solvent portfolio, supplying customers across Surface Coatings, Lubricants, Mining and Bitumen. From its Western Sydney facility, the team has long been equipped to handle bulk storage, create custom blends, and repackage product to meet bespoke customer requirements, capabilities that continue to be a valuable asset as the site integrates into Redox's wider network. As Redox CEO & MD Raimond Coneliano shared at the time, solvents represent a significant growth opportunity, and the addition of the Auschem facility in Wetherill Park strengthens Redox's ability to support a growing customer base and accelerate growth in key market segments. The acquisition also strengthens supplier relationships and broadens the value Redox can offer to clients. Bringing Auschem's strengths into the Redox network. The best acquisitions don't just add scale, they bring together capability, experience, and people who know how to get things done. Auschem has always been known for practical problem-solving and responsive service, and those qualities align naturally with Redox's customer-first approach. That alignment was echoed by Auschem Managing Director Charlie Ciantar at the time of the announcement, noting the longstanding relationship between the businesses and the shared confidence that joining Redox was the right "next stage of growth", not only for the company, but for the wider team stepping into a bigger platform with greater resources behind them. "They accomplish miracles on a daily basis" To understand how the transition has been progressing on the ground, Redox Pty Ltd spoke with Adam Ciantar, Store Manager at the Wetherill Park site, who has had a front-row seat to the operational shift and the momentum that's come with it. For Adam, the standout has been the people. "The most enjoyable part for me is working with the team we have put together at Wetherill Park. They accomplish miracles on a daily basis. It is only a small crew but the output from everyone on site is really impressive." That "small crew, big output" theme is exactly what customers value most, a site that can move quickly, respond reliably, and deliver at pace. Learning the Redox way - and stepping up fast. Any transition comes with challenges, and Adam is candid about the biggest one: systems. "In terms of challenges, obviously, the systems in place differ greatly from Auschem. It is a huge network and we have had to learn the Redox way and in particular Redebiz." Like any major change, there was a learning curve. "Initially this proved very difficult for us..." But just as important is what happened next: support, collaboration, and practical help from people who wanted the site to succeed. "...but with the support of Richard Coneliano and others and particularly the introduction of key staff at Wetherill Park we have really adapted to the Redox way of doing things." It's a reminder that successful integration isn't just about systems and process - it's about people showing up for each other and sharing the know-how that makes a national network work. A week that proved what this team can do. Ask Adam about a recent moment of pride, and you get a story that captures the intensity and capability of the Wetherill Park operation. "Early in the transition in 2025 one of our key products had a supply interruption, once the product started flowing again we were under great pressure to pack off and deliver stock so we didn't let a customer down." When it returned, expectations were high, and timelines were tight. What followed was an all-hands effort across multiple roles. "The team managed to package and distribute close to 160,000 litres of this product in a week. These numbers were something even Auschem were not capable of getting close to in such a short period of time." And it wasn't one department carrying the load; it was the whole chain working in sync. "I had enormous pride watching what these guys had done in the space of 5 days and fulfilling all expectations placed upon us. From our transport coordinator to store coordinator to the production team in particular and then the drivers, it really was an incredible effort." "Something special" - internally and externally. So what makes this site different? Adam points to a familiar foundation, flexibility, speed, and a can-do attitude, then adds what he's seen since joining Redox: higher stock levels, faster output, and a team that's raised the ceiling on what's possible. "We had some very good workers in my time at Auschem. We were always very flexible, accommodating and capable of doing things quickly and efficiently. This team has all of that and more. We have maintained that flexibility and efficiency but taken it to another level." He doesn't sugar-coat the scale of the uplift. "Our stock levels have never been higher on this site and our production is off the charts. In my 27 years working on this site this current team have a greater output than anything I have ever seen. Externally and internally this team is something special." The human details matter too. And because it's the small, human details that make a workplace feel like a team, one that's worth calling out is Redox's commitment to looking after people day to day. Redox supplies all staff with daily lunch, helping keep everyone fuelled through busy shifts and reinforcing the "we're in this together" culture that underpins strong operations. Looking ahead. The acquisition of Auschem strengthens Redox's solvent capabilities, expands operational capacity in Western Sydney, and builds on a foundation of trusted relationships across customers and suppliers. But most importantly, it brings a highly capable team into the Redox network, one that's already demonstrating what can happen when experience, grit, and support come together. If the early results from Wetherill Park are any indication, this isn't just a transition; it's momentum.
Mordernise 2PL integrations at scale Redox and synergy flow consult. Every integration project tells a story of growth, collaboration, and measurable impact. For Redox Ltd, one of Australasia's leading chemical and ingredient distributors, connecting over 150 logistics partners required a modern and scalable integration platform. Synergyflowconsult partnered with Redox to guide a vendor-agnostic evaluation, deliver the implementation of the Boomi platform, and enable automation across critical 3PL workflows. A huge thank you to its services team... your effort and collaboration made this success possible.
Redox's employee culture earns 2025 Great Place to work(r) recognition. Posted 11 Nov 2025 in Announcements In 2024, Redox conducted an employee engagement survey, which strongly affirmed its culture and the foundations that make Redox a great place to work. The outstanding results earned Redox Pty Ltd a Great Place to Work certification, while also revealing areas for improvement that Redox Pty Ltd is committed to addressing. This certification was achieved through the valuable feedback provided by its employees, whose insights continue to guide Redox Pty Ltd in making Redox an even better workplace. Their responses helped identify what Redox Pty Ltd do well: a culture built on respect, safety, and opportunity while highlighting where Redox Pty Ltd can grow to further strengthen its people-first approach. Importantly, this year, Redox Pty Ltd has been able to obtain certification for all jurisdictions, reflecting a consistent and unified workplace culture across Australia, New Zealand, and North America. Building on that momentum, Redox Pty Ltd is proud to announce that Redox has now been officially recognised as one of the Great Places to Work for 2025. This achievement reflects both the enduring loyalty of its people and its commitment to creating an environment where employees feel valued, supported, and empowered to grow. As Redox Pty Ltd strive for excellence, Redox has identified five key priorities that guide its journey: * Diversity and Inclusion: Ensuring everyone feels welcome and processes are free from bias. * Securing the Right Talent: Recognising that every employee contributes to its success. * Employer Brand: Building recognition and respect in the communities Redox Pty Ltd serve. * Closing the Gender Gap: Promoting equal opportunity and fair representation. * Safety Standards: Strengthening its safety culture so every employee returns home safely. To explore what makes Redox a truly great place to work, Redox Pty Ltd asked its HR team to share their insights. Culture & recognition. What does being recognised as a Great Place to Work mean for Redox, and what do you think helped Redox Pty Ltd achieve this milestone? Being recognised as a Great Place to Work is a source of great pride for Redox. It reflects the positive culture, strong values, and shared commitment that define who Redox Pty Ltd is as an organisation. This recognition reinforces that its people feel valued, supported, and connected to its purpose. Its success in achieving this milestone is built on strong foundations, a culture of respect, open communication, and genuine care for its employees. By investing in its people, promoting collaboration, and maintaining a safe and inclusive workplace, Redox has created an environment where individuals can thrive both personally and professionally. Which of Redox's values do you believe most contributed to earning this recognition? All of Redox's values play an integral role in defining its culture and guiding how Redox Pty Ltd conduct ourselves both internally and externally. Together, they set the standard for how Redox Pty Ltd collaborate, support one another, and deliver excellence to its customers. It's this consistent commitment to living its values every day that has helped Redox earn recognition as a Great Place to Work. Tenure & retention. What is the average tenure of Redox employees, and what does this say about its culture and employee loyalty? The average tenure of Redox employees is approximately nine years, which reflects the stability of both its workforce and the business as a whole. This longevity demonstrates the loyalty and commitment of its people, many of whom have grown and developed alongside the company. Its steady growth over time allows employees to see the tangible impact of their contributions, further strengthening engagement, retention, and pride in being part of Redox's ongoing success. How do Redox Pty Ltd support career growth and development to encourage long-term commitment from staff? A significant portion of its workforce has been with Redox for many years, reflecting the company's ability to foster long-term commitment and loyalty. As its people have grown and evolved with the business, so too have their development needs. Redox Pty Ltd support career growth by maintaining open and honest discussions about the company's direction, goals, and future opportunities. This ensures that employees understand how their personal development aligns with Redox's strategic objectives. Through ongoing training, mentoring, and development initiatives, Redox Pty Ltd help its people build the skills and capabilities needed to progress in their careers while contributing to the organisation's long-term success. Benefits & flexibility. Beyond salary, what extra benefits do employees value most, such as work-from-home flexibility, training opportunities, or other perks? * Hybrid work model (one day per week work-from-home) * Paid daily lunch with healthy options to support employee wellbeing * Employee Assistance Program supporting mental health * Secure on-site parking * On-site EV (electric vehicle) chargers to help reduce its carbon footprint * Attractive performance-based bonus structure * "Friday Munchies" social initiative How do these benefits reflect Redox's commitment to work - life balance and employee wellbeing? Redox recognises that its employees are vital to the organisation's success. By understanding its workforce and its diverse needs, Redox Pty Ltd has developed a range of benefits to support both professional growth and personal wellbeing. Its flexible work arrangements allow employees to manage their personal and professional responsibilities better, promoting a healthy work - life balance. The provision of a paid daily lunch fosters social connection and convenience during the workday, while its Employee Assistance Program offers confidential support for mental health and wellbeing. In addition, its attractive bonus structure rewards dedication and performance, reinforcing a culture of recognition and appreciation. Together, these benefits demonstrate Redox's strong commitment to employee wellbeing and maintaining a balanced, supportive workplace. Community & giving back. How does Redox encourage and support staff involvement in charity and volunteer work? Redox sponsors a paid volunteer day for employees who wish to dedicate their time to a charity of their choice. Some of the organisations its people have supported include: * Animal Welfare League * Clean Up Australia * Lifeline Book Fest * The Infants' Home (image below) Redox Pty Ltd is also proud supporters of Doctors Without Borders (Médecins Sans Frontières (MSF) and the Chemical Education Foundation, and Redox Pty Ltd host a number of charitable events throughout the year such as the Biggest Morning Tea, Jeans for Genes Day, and R U OK? Day. Looking ahead. How do the five priorities; diversity and inclusion, securing the right talent, employer brand, closing the gender gap, and safety, shape Redox's strategy for the future? The five priorities form the foundation of Redox's long-term people strategy. By embracing diversity and inclusion, Redox cultivates a workplace that values different perspectives and drives innovation. Securing the right talent ensures Redox Pty Ltd continue to attract and retain skilled professionals who can support the company's growth and adapt to evolving market demands. A strong employer brand enhances its reputation as a preferred workplace, helping Redox Pty Ltd stand out in a competitive industry. Closing the gender gap promotes fairness and equal opportunity while reflecting its commitment to equity and progressive leadership. Finally, maintaining a strong focus on safety safeguards its workforce and reinforces a culture of care and responsibility. Together, these priorities position Redox to build a resilient, inclusive, and future-ready organisation that can sustain long-term success. What challenges do you foresee in maintaining Redox's reputation as a Great Place to Work as Redox Pty Ltd continue to grow globally? As Redox continues to expand, one of the main challenges will be maintaining the strong culture and foundations that support its growing and diverse workforce. Rapid growth across regions can make it difficult to ensure consistent communication while upholding its core values and sustaining a high level of engagement across all sites. Another challenge lies in adapting its policies and benefits to suit diverse cultural expectations, legal frameworks, and market conditions while still delivering a cohesive employee experience. Ensuring leaders across the business embody its values and foster inclusive, supportive environments will also be essential. To address these challenges, Redox will continue investing in leadership development, transparent communication channels, and initiatives that reinforce its shared culture regardless of location. By doing so, Redox Pty Ltd can preserve what makes Redox unique while evolving into a truly global, people-centred organisation.
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