Solutions Architect

Alloy is where you belong!

Alloy helps solve the identity risk problem for companies that offer financial products by enabling them to outpace fraud and confidently serve more people around the world. Over 600 of the world’s largest financial institutions and fintechs turn to Alloy to take control of fraud, credit, and compliance risk, and grow with the clearest picture of their customers.

Through our values: Be Bold, Get Scrappy, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of Inc. Magazine’s Best Workplaces, Forbes America’s Best Startup Employers, Best Fintech to Work for by American Banker, year after year.

Check out our investors and read more about us here.

About the team

Solutions Architects play a major role in Alloy’s Revenue organization and are paramount to deal success. The Solutions Architect is responsible for delivering the technical win for client accounts. You will handle the technical post-sales relationship, present product fit, propose technical architectures, demonstrate the product, anticipate concerns, and offer creative technical solutions to Alloy clients.

What you'll be doing

Reporting to the Manager of Solutions Architecture, you will be

• Acting as the technical lead on select single-product implementations, working closely with the Alloy Implementations Managers
• Supporting Senior Solution Architects on complex client implementations by providing technical support, collaborating on technical and architectural overviews, and contributing to the development of policies and frameworks
• Acting as an advisor on the data vendors Alloy integrates with
• Consult on methods of integrating with Alloy's API in code
• Running and handling end to end testing to meet client needs
• Serving as a client advocate in driving the development of Alloy’s products and services internally
• Supporting the maintenance of technical documentation and FAQs

Who we’re looking for

We’re looking for a technically-savvy individual who is eager to step into a client-facing role and deepen their understanding of how software products are used in real-world scenarios. You’re curious and driven to learn more about how your work impacts customers and businesses. You thrive on understanding user needs, solving problems, and communicating technical solutions in a way that’s accessible to non-technical stakeholders. You’re excited about the opportunity to bridge the gap between technical teams and clients, contributing to the successful delivery of software solutions.

• 1-3 years experience in a technical role, such as software developer, data analyst, systems engineer, or similar
• Hands-on, passionate and creative problem solver
• Strong communicator, with the ability to explain complex technical concepts to non-technical stakeholders
• Desire to work directly with clients and build relationships through solution-oriented discussions
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
• Willingness to learn new technologies and expand your skill set in both technical and client-facing roles.
• Familiarity with API integrations, software deployment processes, and system architecture
• Able to travel occasionally (approximately once per quarter) for client on-sites.
• Previous software development experience in one or more of the following areas is preferred:
• backend (Node.js, Python, SQL)
• web development (Javascript, HTML/CSS, frontend frameworks - React)
• Previous experience at a Fintech Startup or in a post sales client facing role is a huge plus!

We're a lean team, so your impact will be felt immediately, and opportunities will grow as the company scales up. If this all sounds like a good fit for you, why not join us?

At Alloy, we strive to attract and retain talent with a total rewards program that is competitive with other organizations of our size and stage. We are committed to ensuring each new team member has what they need to be successful in their role with a balanced range of compensation, equity, perks, and benefits. We actively share our philosophy with employees, with the goal of fostering openness and clarity. Finally, we work to administer our philosophy and drive consistency in order to promote equity and monitor the fairness of outcomes.

This position has a salary range of $110,000 to $129,000. The base pay may vary depending on job-related knowledge, skills, and region. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs).

Benefits and Perks 

• Hybrid work environment: employees are expected to work Tuesdays and Thursdays from our HQ in Union Square, Manhattan. Tasty lunches catered from a variety of local restaurants and frequent employee-organized cultural events contribute to our positive office energy. On Monday/Wednesday/Friday most employees Zoom into work from home while some take advantage of the quieter office.
• Unlimited PTO and flexible work policy
• Employee stock options
• Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options
• 401k with 100% match up to 4% of annual employee compensation 
• Eligible new parents receive 16 weeks of paid parental leave 
• Home office stipend for new employees
• Annual Learning & Development annual stipend
• Well-being benefits include access to ClassPass, OneMedical, and Spring Health 

How to apply

Apply right here! You've found the application!

Alloy is proud to be an equal-opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter.