Senior Application support Analyst

What is the opportunity?

Coordinates production support activities for all major systems and related subsystems to ensure the integrity of computer-generated data. Applies complete knowledge, skills, and practices to perform assignments.

What will you do?

• Ensuring that up-to-date Source systems are maintained and documented for each program that is part of a scheduled production run.

• Ensuring the documentation and tracking of all Data Quality relating to incoming feeds are accurate

• Monitoring the table logs on a daily basis to ensure all Data mismatch and quality reports are available for production runs and tracks resolution.

What do you need to succeed?

Must-have:

• Experience with the incident and problem management lifecycles.

• 5+ years of experience with Unix and DB (Hive+RDBMS) and application support.

• Bachelor’s degree in computer science, Computer Engineering or equivalent training and experience. Excellent communication skills (written and verbal).

• Willing to take a business focused, holistic approach to delivering operations. A self-starter with the creativity to solve problems independently.

• Ability to build effective relationships with a range of team members, stakeholders, partners, vendors, and business users.

• Displays a sense of ownership and exhibits flexibility, resilience, and resourcefulness. Working knowledge of both real-time and batch transaction process monitoring and issue response

Nice-to-have:

• Working experience with ServiceNow or comparable IT Service Management toolsets

• Software development experience.

• IT System operations experience.

• Familiarity with large scale logging solutions in a development or operations perspective.

• ITIL Framework

• Experience with monitoring and logging technologies such as Dynatrace, Moogsoft, ELK, Splunk, etc.

• Working experience with Data Integration patterns, data reconciliation, analysis

• Working experience of database technologies (SQL), db2, Oracle, TerraData, SQL Server

• Working experience in big data and related concepts and technologies.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

• Opportunities to do challenging work

• Opportunities to take on progressively greater accountabilities .

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Job Skills

Apache Hive, Computer Operations, Customer Service, Enterprise Application Delivery, Group Problem Solving, HDF5, Hive Query Language, Hive SQL, IBM Db2, IBM DB2 Database, Information Technology (IT) Infrastructure, Interpersonal Relationships, Microsoft SQL Server, Oracle, Standard Operating Procedure (SOP), System and Console Operations, System Applications, Systems Software, Unix

Additional Job Details

120 WESTERN PKY:BEDFORDBEDFORDCanada37.5Full timeTECHNOLOGY AND OPERATIONSRegularSalaried2025-02-282025-03-16

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above