Full-Time
Pensions and Investments Administrator
Swedish Speaker
Posted on 9/16/2025
Phoenix Group
51-200 employees
Life insurance group managing heritage books
No salary listed
Dublin, Ireland
Hybrid
Hybrid working arrangement.
 Finance & Banking (1) |
|---|
- Proven track record of delivering good customer service to either internal or external customers
- Swedish speaking
- QFA qualified or part-qualified, desirable
- Provide excellent customer service to customers and intermediaries.
- Process customer requests and administration accurately and within agreed service levels.
- Treat every interaction as an opportunity to build rapport, credibility and advocacy for Standard Life.
- Identify opportunities to retain and grow the customers business with us.
- Proactively provide accurate information and guidance for the customer to help them make informed decisions about their financial future and gain trust in our ability to help them.
- Take opportunities to proactively promote alternative/lower cost service channels and explain the benefits of online technology to increase the use of self service and allow straight through processing.
- Follow the correct processes to make sure that all your actions meet the conformance requirements.
- Fulfil all the regulatory requirements of the role and ensure that your work is compliant and you treat customers fairly.
- Identify the root cause of problems to prevent repeat failures.
- QFA qualified or part-qualified, desirable
Phoenix Group handles both ongoing and closed life insurance and pensions businesses. Its open brands include SunLife and Standard Life, while its core strength lies in managing heritage (closed) books of business that are no longer open to new customers, providing administration and policy servicing for those portfolios. The company operates offices across the UK and has activities in Dublin and Frankfurt, giving it a broad geographic footprint. Its approach centers on maintaining long-standing policies and ensuring reliable service for customers, with a strong emphasis on being a good employer and community partner. Distinguishing factors include specialized expertise in closed books, scale across multiple markets, and a reputation as a top employer. The main goal is to look after colleagues, customers, and communities while delivering value from both open and heritage life and pension book administration.
Company Size
51-200
Company Stage
IPO
Headquarters
Abu Dhabi, United Arab Emirates
Founded
1782
Simplify's Take
What believers are saying
- 82 MW Ethiopian capacity scheduled online in 2026 advances 1 GW goal.
- Carbon-neutral hydropower provides sustainable competitive advantage amid ESG demand.
- H.C. Wainwright Buy rating and AED 3.00 target affirms growth trajectory.
What critics are saying
- Ethiopian government crypto mining ban halts 132 MW operations, stranding capital.
- Bitcoin halving erodes profitability; high-cost Ethiopian sites face shutdown pressure.
- GERD hydropower cuts 30–50% risk blackouts, crippling 1.9 EH/s facility.
What makes Phoenix Group unique
- Top 10 global Bitcoin miner with 500+ MW deployed across five countries.
- Secured 132 MW Ethiopian hydropower capacity via strategic EEP partnership.
- Transitioning to diversified digital infrastructure: AI hosting, compute leasing, HPC.
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Benefits
Health Insurance
401(k) Retirement Plan
Unlimited Paid Time Off
Life Insurance
Disability Insurance
Flexible Work Hours
Company News
First published: 18-Dec-2025 08:22:31Staff WriterAbu Dhabi-listed Phoenix Group has said that its minority-owned Bitzero Holdings, a crypto mining and high-performance computing data centre, is now listed on the Canadian Securities Exchange.Following its recent debut, the cryptominer was trading at…
Bitcoin miners turn to renewable energy amid profit margin squeeze. Bitcoin mining hash price, a critical metric for determining profit margins in the industry, is hovering near record lows. Bitcoin mining companies are turning to renewable energy to reduce costs amid record-low hash price, a critical metric for miner profitability, which is below the $40 level that marks the breakeven point for mining operators. Hash price, which measures expected miner profitability per unit of computing power used to successfully add a block, is about $39.4 per petahash second per day (PH/s/day) at the time of this writing, according to mining data provider Hashrate Index. Sangha Renewables, a Bitcoin miner and renewable energy company, energized a 20 megawatt (MW) solar-powered mining facility in Ector County, Texas, on Thursday, according to TheMinerMag. The Phoenix Group, a mining and digital infrastructure company, announced in November that it had launched a 30-megawatt mining operation using hydroelectric power in Ethiopia. In September, Canaan, a hardware manufacturer and Bitcoin miner, partnered with digital infrastructure company Soluna to deploy a mining facility at a wind-powered site in Briscoe County, Texas. Canaan is also developing an adaptive mining rig to maximize energy efficiency. The hardware balances electrical loads and uses AI to adjust energy usage. The Bitcoin mining industry is facing several economic challenges, including reduced mining rewards, which have placed industry players in the toughest profit margin environment in the sector's history. Mining BTC becomes increasingly expensive. The Bitcoin network's mining hashrate, a proxy for the total amount of computing power securing the protocol, continues to reach new all-time highs. Although the hashrate oscillates in the short term, the long-term trend is upward, with the network hashrate crossing the 1 zetahash milestone in April. One zetahash is equal to 1,000 petahashes. Rising hashrate means that miners must expend ever-greater computing resources to remain competitive and successfully mine blocks. In November, stablecoin issuer Tether said it was shuttering its Bitcoin mining operation in Uruguay, citing rising energy costs.
Phoenix Group activates 30MW hydropower-backed crypto mining facility in Ethiopia. Phoenix Group recently activated a 30 MW hydropower-backed crypto mining facility in Addis Ababa, Ethiopia, in partnership with Ethiopian Electric Power (EEP). Aggressive African Expansion The Abu Dhabi cryptocurrency mining company, Phoenix Group, recently announced the activation of a 30-megawatt (MW) hydropower-backed mining facility in Ethiopia. The project, a partnership with the state-owned Ethiopian Electric [...] Source link
Ethiopia: Phoenix Group opens 30MW hydropower-powered data and crypto facility in Addis Ababa. Phoenix Group, a portfolio company of International Holding Company (IHC) and a global operator of digital asset infrastructure, has launched a 30-megawatt (MW) crypto-mining and digital infrastructure facility in Addis Ababa, Ethiopia. The project was developed in partnership with Ethiopian Electric Power (EEP) and is located within the Bole Lemi Industrial Park, covering 6,250 square metres. Powered by Ethiopia's national hydropower grid, the facility provides carbon-neutral electricity for crypto-mining operations and adds 1.9 exahashes per second (EH/s) to Phoenix Group's total computing capacity. The company stated that it has secured 132 MW of power in Ethiopia, with 20 MW already operational through an existing site and 82 MW under development across two locations scheduled to go live in 2026. The Addis Ababa site forms part of Phoenix Group's broader plan to expand across Africa, the Middle East, and North America, with a goal of reaching 1 gigawatt (GW) of total computing capacity. The initiative is expected to support Ethiopia's efforts to attract investment in renewable energy, enhance power exports, and strengthen its technology infrastructure. Phoenix said the facility will also support future operations in AI hosting, compute leasing, and high-performance computing (HPC). Source: Aletihad
Rekt Games raises $7M from Phoenix Group and Cypher Capital to expand decentralized web3 gaming experiences built around community ownership and long-term engagement.