Full-Time

Software Support Specialist

Posted on 4/9/2024

CannonDesign

CannonDesign

1,001-5,000 employees

Provides architecture and design solutions

Consulting
Social Impact
Education

Senior

Remote in USA

Required Skills
Agile
Communications
Requirements
  • Bachelor's degree in Information Technology or related field
  • Minimum of 7 years of related IT experience
  • Experience with T-SQL/SQL Server and writing SQL queries
  • Experience creating Crystal/SSRS reports
  • Experience in SaaS implementation
  • Experience in A/E/C, Facility Management, or Construction industries
  • Strong communication and problem-solving skills
  • Strong understanding of Software Development Life Cycle
  • Agile Software Development experience
  • Data Analysis, Management, and Migration experience
  • Self-starter with ability to work independently
  • Knowledge of MS Windows 7/10 desktop, Microsoft Office, and VMWare vSphere
Responsibilities
  • Provide end user support, troubleshooting, training, and supporting local and remote users
  • Monitor helpdesk requests and regulate file access for confidentiality
  • Test and review technical deliverables for compliance
  • Collaborate with cross-functional teams
  • Monitor system performance and security measures
  • Perform file migrations and global system functions
  • Design data visualization and reports using various tools
  • Demonstrate expert level proficiency with SQL
  • Travel to other sites and handle additional responsibilities as needed

CannonDesign specializes in Living-Centered Design, which strategically uses building solutions, immersive experiences, and data-driven facility solutions to improve human life and address complex issues. This approach not only leverages sustainability and resilience but also considers growth and impact in all their projects. Working at this company offers an opportunity to be part of a team that values thoughtful, impactful design work that leads to tangible advancements in various environments, making it a fulfilling place for professionals passionate about making a difference through design.

Company Stage

M&A

Total Funding

$2.7M

Headquarters

New York, New York

Founded

1945

Growth & Insights
Headcount

6 month growth

0%

1 year growth

1%

2 year growth

6%
INACTIVE