THE ROLE

To work effectively as part of the global Payments Team and assist the Head of Client Payments, providing ownership of all client payment related matters while maintaining a high level of communication.

RESPONSIBILITIES

• Assist department Head to oversee the settlement of client payments and associated processes
• Work as a team with Client Payment Specialists to manage the sale settlement process for all auction & private sales, and process periodic outgoing payment runs
• Review client payments from a credit control, audit and compliance perspective
• Ensure clients are paid promptly and in accordance with any agreed terms
• Ensure Sotheby’s Corporate Governance, Compliance and AML policies are always adhered to
• Assist the Head of Client Payments and Treasury department in payment forecasting and cash management
• Manage foreign currency payment requests and currency purchases via our Global Trading Company
• Promptly answer and resolve inquiries from clients and internal departments, and oversee department correspondence
• Handle escalations, work with Client Payment Specialists to investigate, liaise with relevant stakeholders internally or externally (eg. banks) and senior levels of management as required
• Work with Sotheby’s Financial Services on complex client payment scenarios
• Complete Ad hoc requests and projects as needed by Head of Client Payments / Cash Operations, such as audit requests

IDEAL EXPERIENCE & COMPETENCIES

• 4 years of relevant accounting, finance or payment experience required
• Bachelor’s Degree in Finance, Accounting, Economics, Business Administration or related field preferable
• Direct line management experience preferable, with the ability to work with senior levels of management
• Experience in business process review and project management
• Superior interpersonal, communication and client service skills
• High level of attention to detail and good reconciliation skills
• Structured and practical thinking, with excellent resourcefulness and problem-solving skills
• Calm demeanor, especially under pressure, with ability to handle difficult client situations and effectively prioritize
• Demonstrate high organizational skills, as well as creative thinking, capacity to adapt and innovate
• Comfortable with complexity and ambiguity
• Highest standard of confidentiality, discretion and work ethic
• Ability to develop and manage working relationships across business functions globally
• Understanding of global banking systems and foreign currency payments
• Prior experience with SAP is desirable
• Multi-lingual skills are a plus

The proposed base salary for this position ranges from $60,000-$75,000. In addition to base salary successful candidates are eligible to receive a discretionary bonus, as well as a competitive benefits package. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered.