Quality Lead
Confirmed live in the last 24 hours
Hello Fresh

10,001+ employees

Food & meal kit delivery service
Company Overview
HelloFresh’s mission is to change the way people eat forever by aiming to provide every household with wholesome, homemade meals – no shopping and no hassle. The company’s meals are carefully planned, carefully sourced and delivered to the front door of each customer at the time most convenient for them.
Consumer Goods

Company Stage

Pre-seed

Total Funding

$646.4M

Founded

2011

Headquarters

Berlin, Germany

Growth & Insights
Headcount

6 month growth

9%

1 year growth

23%

2 year growth

72%
Locations
Newnan, GA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
CategoriesNew
IT & Security
Requirements
  • High school diploma or GED with 1+ years of related experience
  • Understanding of food manufacturing quality processes
  • SQF, HACCP knowledge; food safety/quality certifications a plus (ASQ, SQF, AIB etc.)
  • Proficiency in Microsoft Office (Excel, Word, Power Point) and Google apps (Gmail, Drive, Sheets, etc.)
  • Must be authorized to work in the United States
  • Must be at least 18 years old due to OSHA
  • Must be able to read, write and speak English
  • Must be willing and able to work entire schedule as we cannot accommodate partial shifts or early/late arrivals
  • Must be able to count and have basic math skills (addition, subtraction, multiplication, division and fractions)
Responsibilities
  • Respectfully communicate with all co-workers. Ensure effective employee relations. Provide employee instructions to provide advice on how to properly perform their task (i.e. how to check the kitbox to ensure that correct ingredients are included)
  • Respectfully support and follow direction from all managers and supervisors about line product integrity
  • Work to continuously improve in all areas. Ensure all actions better the business of HelloFresh and do not break any company policies
  • Coach all employees to follow HelloFresh policies and procedures
  • Reports defective materials or questionable conditions to the Quality Assurance Supervisor and/or Manager
  • Completes tasks as directed with minimum supervision
  • Occasionally required to inspect ingredients using tools such as food scales, measuring spoons and cups, etc., as needed.
  • Observe Kitting Lines to insure best quality ingredients are being used.
  • Verify set up for Kitting Lines is being done correctly at the beginning of the shift.
  • Check staged ingredients for Kitting lines for any quality concerns.
  • Maintain accurate inventory and insure product rotation procedures are being followed, follow FIFO and notify Supervisor of any inaccuracies immediately.
  • Follow FIFO to insure oldest product has a disposition before using newer dates and obtain approval for any discard or donation from Supervisor immediately.
  • Monitor and Identify storage areas for product daily to insure product is being stored in the right temperature chambers.
  • Communicate to Warehouse Supervisor if any product is being stored incorrectly and follow thru to insure the ingredient will be moved.
  • Communicate with Production team for any needed knowledge or training regarding Quality issues or concerns.
  • Follow up on any major concerns being brought up from other Quality associates about ingredient issues or concerns.
  • Report food safety and quality problems to personnel with authority to initiate action
Desired Qualifications
  • Natural Leader: proven ability to influence and mentor others through positive and direct communication
  • Results-driven: recognizes and resolves situations that are ambiguous or challenging, focus effort on meeting or exceeding goals, and pave the way for efficiency
  • Analytical: numbers and data are your friend; you're able to translate numbers into action and pave the way for efficiency
  • Strategic: you’re a critical thinker who uses logic to identify alternatives, evaluate, and present approaches to solve complex problems while thinking in terms of contingency plans
  • Customer-focused: you understand the importance of customer experience and are able to achieve excellence in delivering the planned customer outcomes with the highest level of customer care and customer satisfaction