Administrative Manager

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! 

THE JOB

Citizens Live at The Wylie is seeking is seeking an Administrative Manager who will be responsible for ensuring schedules are completed and departments are appropriately staffed for events. In addition, they are responsible for processing and maintaining payroll records in accordance with Live Nation payroll policies, and will oversee the hiring and onboarding of new employees.

*Residents of the Greater Hill District and surrounding neighborhoods are encouraged to apply. We will host a hiring event for residents closer to the grand opening. Details will be announced as they become available.

WHAT THIS ROLE WILL DO

          HIRING & ONBOARDING:

• Identify hiring needs and post open positions.
• Proactively build talent pipelines through online sourcing, job fair events and establishing relationships with key partners in the area to develop recruitment funnels.
• Work with venue leadership & marketer to create campaigns to market job opportunities at venue. 
• Lead efforts to participate in area/venue job fairs with a focus on obtaining candidates for necessary positions. 
• Source candidates through databases and social media.
• Manage 3rd party recruiting tools. 
• Screen candidates and assist department heads with scheduling and completing interviews as needed.
• Prepare candidates and maintain ongoing communication for onboarding requirements while promoting positive candidate experience.
• Track any company referral bonus or other available perks in recruitment strategy and marketing efforts. 

SCHEDULING, PAYROLL, & ADMIN:

• Ensure all departments are adequately staffed for every event (adequately for each individual staffing level). 
• Monitor and manage payroll. 
• Accurately submit all hours worked for team members into payroll system for timely processing. 
• Actively monitor attendance numbers and communicate staffing changes to department heads.
• Oversee the issuing of all venue credentials, business card ordering, invoices, etc. 
• Oversee the ordering, fulfillment and delivery of all venue gear.
• Assist as needed with various shipping and tracking, etc. 
• Other tasks as assigned by the Operations Manager.
• Ensure record keeping and proper filling of; Pre-Event Inspection Reports, Event Related Incident Reports, Workman Comp/General Liability Claims. 

WHAT THIS PERSON WILL BRING

• 1 years' plus of administrative experience. 
• 2-3 years’ plus of work experience in a comparable role. 
• Experience with Workday or other HRIS.
• High School Diploma or equivalent preferred. 
• Ability to work various, flexible hours, inclusive of nights and weekends.
• Self-driven and motivated.
• Great attention to detail and ability to work against deadlines. 
• Strong strategic thinking and creative problem-solving skills. 
• Excellent verbal, written and interpersonal communication skills.
• Strong networking and relationship building skills.
• Acute sense of judgment, tact and diplomacy.
• Ability to use technology and data-driven mentality.
• Ability/experience to successfully identify and qualify candidates.
• Self-driven and motivated.
• Position requires sitting, typing, walking and occasionally lifting 25 lbs. plus using proper lifting techniques.
• Understanding of general Human Resources and recruiting practices.
• Ability to travel, as needed, within the immediate market to facilitate recruitment events and marketing efforts.
• Must pass pre-employment background screening.

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. 

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.