The Team You’ll Work With

You’ll be joining our  Business Systems team as a Salesforce Admin.  As a Business system team we deliver business system solutions which improve the customer experience across all Sales, Marketing, and Delivery  teams. Our team partners with relevant business stakeholders on software selection, and ensures proper post production support execution. We drive delivery over all solutions, across business and technology teams, and integrate across all Carta products. 

The Problems You’ll Solve

• Support the Venture Capital team on day to day salesforce operational issues
• Understand the detailed requirements by participating and driving grooming sessions with the  business leads
• Execution of the salesforce configurations and deployments to the higher environments as per the requirement 
• Understand  and document the existing Delivery  process
• Review and document  the flows where we  need improvement 

About You

• Analytical mindset.You will be working across multiple business teams where you’ll need to evaluate the impact on the existing process and design a scalable solution
• Debugging Skills. First level of triage on the priority issues will be done by admins. You’ll need to debug the existing flow/code
• Team Player. Priority issues are sometimes with the integrated application with Salesforce. You will need to  coordinate with the teams in order to solve the issues 
• Change Management.  We follow a change management process where all the changes need to be tracked in JIRA and follow the deployment process
• Salesforce Flow. Most of our business  enhancements requests  will be handled using the Flows. You should be able to either create/enhance flows accordingly 
• Service Cloud . You should have experience in the service cloud working on  the case management like e-mail to case, case assignment rules .
• Experience with an onboarding tool 
• 3+ years of experience encouraged 

Salary

Carta’s compensation package includes a market competitive salary, equity for all full time roles, exceptional benefits, and, for applicable roles, commissions plans. Our minimum cash compensation (salary + commission if applicable) range for this role is: 

•  $110,000 - $120,000  in [NY] 
•  $110,000 - $120,000  in [SF] 

Final offers may vary from the amount listed based on geography, candidate experience and expertise, and other factors.