Sales Support Associate @ Next Insurance

Location: Rochester, NY (hybrid)

NEXT’s mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience.

Simply put, wherever you find small businesses, you’ll find NEXT.

Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in.

We’re looking for an energetic quick learner to join our Sales Support Team in Rochester, NY. The Sales team is responsible for delivering amazing sales experiences to small businesses to help them find the best insurance coverage for their business. The ideal candidate possesses the desire to learn and be a part of a team. You’ll be assisting a team of sales professionals with a high level of responsibility and room for growth.

What You’ll Do:

Enter and assign all leads sent by email from Partners, NEXT sales reps or NEXT website
Update the quote price(s) and status in Salesforce for the insurance sales advisor
Assist sales department by calling or emailing for client information
Perform other functions to support the Sales Department
Assist producers in developing existing accounts along with marketing and coverage analysis in support of the producer
Provide quality submissions to up to 13 carriers – inside and outside of carrier systems
Analyze and evaluate new risks
Ensure accurate file and database set up
Partner with sales staff. Communicate accurate information
Attach documentation and communications in salesforce
Performs quality control on all new sales being issued with carriers to ensure proper classification and documentation
Demonstrate a proactive and systematic approach to information gathering, analysis and problem solving
Communicating carrier risk appetites /carrier information and target classes of business with sales producers & management

What We Need:

1+ years of work experience (data entry or administrative experience a plus)
Working knowledge of common computer systems and programs
BA/BS required
High attention to detail

The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position in the location(s) listed. Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education or training. NEXT employees are eligible to participate in our equity incentive program and will also receive our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more.

US hourly range for this full-time position:

$20—$22 USD

Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

One of our core values is ’Play as a Team’; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. Next’s policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Compensation Overview

6 month growth

1 year growth

2 year growth