Netflix is one of the world’s leading entertainment services with 260 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.
In this new role, under the Process Excellence track (within the Finance Program Management Office -PMO), you will play a critical role in optimizing our organization’s operational efficiency and effectiveness by leveraging automation solutions such as Robotic Process Automation (RPA), Machine Learning (ML), Intelligent Document Automation, and Process Mining. You will be responsible for analyzing existing business processes, identifying areas for improvement, and implementing solutions to enhance productivity, streamline workflows, and drive sustainable growth. You will work with Finance business function owners across various domains and geographies to understand current workflows, identify pain points and implement policy, process, data and automation recommendations.
This role sits within Finance and will require close collaboration with Finance stakeholders and product/engineering teams. This is a hybrid position that can be based in either Los Angeles or Los Gatos and offers the flexibility to work remotely part of the time. Occasionally travel may be required to other office locations, including internationally.
Responsibilities
- Facilitate workshops with stakeholders to understand processes pain points and recommend the best combination of process reengineering and automation to deliver the most value.
- Perform root cause analysis to identify solutions that address the true source of issues.
- Conduct comprehensive analysis of current business processes, including gathering and documenting requirements, workflows, and data flows using standard business process modeling (BPM) techniques and/or Process mining tools
- Work with business owners/SMEs to understand automation opportunities and analyze them to identify process changes that need to happen
- Understand and document automation requirements
- Partner with engineering teams and participate in design sessions. Identify use cases to validate/test the automation functionality
- Facilitate user acceptance testing, document the test results and help procure business approvals
- Own the change management & communication when going live with the new process and/or automation
Qualifications
- 5+ years of overall experience with 2-3 years related to finance functions
- Demonstrated expertise in performing process analysis
- Experience with Order to Cash, Procure to Pay and Record to Report processes
- Exposure to robotic process automation, machine learning, process mining and intelligent document automation
- Proficiency using Visio, Signavio or other BPM tools
- Familiarity with tools such as UIPath, Automation Anywhere, Celonis
- Business Process Management certification a plus
- Lean Six Sigma knowledge is an advantage
Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $50,000 - $240,000.
Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits
here.
Netflix is a unique culture and environment. Learn more
here.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
