Full-Time

Senior Site Reliability Engineer

Confirmed live in the last 24 hours

Spreedly

Spreedly

51-200 employees

Integrates multiple payment gateways for transactions

Data & Analytics
Fintech
Financial Services

Senior

No H1B Sponsorship

Remote in USA

Remote employees must not reside in California or New York.

Category
DevOps & Infrastructure
Site Reliability Engineering
Required Skills
Datadog
Sentry
CockroachDB
Elixir
Ruby
Apache Kafka
Postgres
Docker
AWS
Development Operations (DevOps)

You match the following Spreedly's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Hands-on experience with Datadog, OpenTelemetry, Sentry, and Sumo Logic or similar monitoring and observability platforms, with a focus on actionable metrics and alerts.
  • Strong proficiency in a modern programming language, with a proven ability to write clean, maintainable, and efficient code. Ruby, Rails, and Elixir experience are preferred.
  • Extensive experience with AWS services, including EC2 (Ubuntu Linux), S3, and RDS.
  • In-depth knowledge of relational databases (e.g., CockroachDB, PostgreSQL, Riak) with experience in performance optimization and query tuning. Experience with Kafka is a plus.
  • Excellent problem-solving skills with experience diagnosing complex system issues in production environments.
  • Proven ability to work cross-functionally with product and application, infrastructure, and security engineering teams.
  • Strong understanding of DevOps practices, including CI/CD pipelines, configuration management, and infrastructure-as-code.
  • Advanced knowledge of Docker and container orchestration best practices is a plus.
  • Strong written and verbal communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
Responsibilities
  • Ensure the reliability, availability, and performance of Spreedly’s globally distributed payments platform, processing $4B monthly production systems through monitoring, automation, and continuous improvement.
  • Collaborate with development teams to improve the reliability and performance of Ruby on Rails and Elixir applications.
  • Implement and maintain robust observability solutions using Datadog and OpenTelemetry, enabling proactive identification alerting, and resolution of issues.
  • Lead incident response efforts by participating in a shared on-call rotation to maintain 24/7 system reliability, including root cause analysis, resolution, and implementing measures to prevent recurrence.
  • Develop and maintain automation tools to reduce manual intervention, streamline operations, and enhance developer productivity.
  • Monitor, analyze, and optimize the performance of relational databases, identifying and resolving bottlenecks to maintain data integrity and efficiency.
  • Lead by example, infusing modern SRE best practices and fostering a culture of reliability and performance within the engineering organization.
  • Provide technical guidance and mentorship to team members, fostering a culture of learning and collaboration.
Desired Qualifications
  • Experience with Kafka is a plus.
  • Advanced knowledge of Docker and container orchestration best practices is a plus.

Spreedly connects various platforms, merchants, and payment providers to facilitate online transactions by integrating with over 100 payment gateways globally. It serves e-commerce companies and merchants, allowing them to process transactions efficiently and securely while offering flexibility in payment service choices. The company generates revenue through fees for integration services and data analytics, helping businesses optimize their payment processes. Spreedly's goal is to make online payments accessible to everyone and improve transaction performance through data-driven insights.

Company Size

51-200

Company Stage

Growth Equity (Venture Capital)

Total Funding

$78.8M

Headquarters

Durham, North Carolina

Founded

2008

Simplify Jobs

Simplify's Take

What believers are saying

  • Increased adoption of open banking in the U.S. expands Spreedly's market opportunities.
  • Partnership with dLocal enhances global payment access in emerging markets.
  • Growing concern over false declines highlights demand for Spreedly's transaction success solutions.

What critics are saying

  • Failure to adapt to emerging payment methods could challenge Spreedly's market position.
  • Regulatory changes from the DOJ lawsuit against Visa may impact Spreedly's operations.
  • Complex cross-border B2B transactions could hinder Spreedly's market expansion.

What makes Spreedly unique

  • Spreedly integrates with over 100 payment gateways globally.
  • The platform offers dynamic transaction routing without handling end-consumer card data.
  • Spreedly provides performance benchmarking against industry standards for payment gateways.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Unlimited Paid Time Off

401(k) Company Match

Flexible Work Hours

Remote Work Options

Paid Vacation

Paid Sick Leave

Paid Holidays

Sabbatical Leave

Hybrid Work Options

Professional Development Budget

Conference Attendance Budget

Wellness Program

Mental Health Support

Gym Membership

Phone/Internet Stipend

Home Office Stipend

Growth & Insights and Company News

Headcount

6 month growth

-1%

1 year growth

-2%

2 year growth

0%
PYMNTS
Feb 6th, 2025
Trustly And Spreedly Join Forces To Expand Pay-By-Bank Usage

Open payments platform Spreedly is working with Trustly to give merchants pay-by-bank access.The collaboration, announced Thursday (Feb. 6), gives businesses using Spreedly access to Trustly’s pay-by-bank capabilities, thus increasing Trustly’s U.S. market reach.“Our collaboration with Spreedly represents a significant step towards a unified payments experience becoming the industry standard,” Trustly Vice President of Enterprise Growth Ross McFerrin said in a news release.“By integrating Trustly’s pay by bank offerings with Spreedly’s orchestration platform, we’re providing merchants an all-in-one solution that allows them to choose the best payment methods to offer their customers while simplifying the complexity of payment integrations.”According to the release, the integration of Trustly’s pay-by-bank and account authentication capabilities is designed to support merchant growth at scale while allowing for secure and compliant payment processing.“Trustly’s proprietary bank connectors and patented risk engine, combined with Spreedly’s dynamic transaction routing, will provide merchants with reduced operational risk and improved authorization success,” the companies added.Real-time pay by bank data and intelligent routing, the release said, will streamline the payment experience for consumers, leading to higher conversion rates.The partnership comes during an “exciting time” to be in the open banking and pay-by-bank space, as Trustly Chief Product Officer Adam D’arcy told PYMNTS earlier this year.As that report notes, open banking has been around for years, growing in popularity in the U.K. and Hong Kong. The U.S., however, has only just started to embrace its potential.Pay by bank is poised to complement — and not compete with — existing payment methods such as digital wallets. D’arcy argued that wallets such as Apple Pay and Google Pay could someday incorporate pay-by-bank functionality, in the same way that they’ve integrated buy now, pay later (BNPL) solutions.“It’s still very nascent, particularly in the U.S.,” he said, citing the need for standardization and broader consumer education before such integrations become widespread.This adoption depends on dual participation by merchants and consumers

PYMNTS
Jan 14th, 2025
47% Of Retailers Say False Declines Impact Consumer Satisfaction

Payment failures are a major challenge for merchants, especially as they expand globally. Consumers expect seamless transactions, and payment declines can lead to abandoned purchases, lost sales and damaged loyalty. According to a PYMNTS Intelligence report, “How Open Payments Boost Performance,” in collaboration with Spreedly, open payments platforms help merchants improve conversion rates, track key performance metrics, and reduce involuntary churn, particularly for subscription businesses. Increasing Customer ConversionFalse declines — when a payment is incorrectly rejected — are a costly problem for merchants. According to the report, $157 billion in U.S. eCommerce sales were at risk due to false declines in 2023

PYMNTS
Jan 10th, 2025
46% Of Us Consumers Show Interest In Open Banking For Bill Pay

In the modern business landscape, adopting open payments platforms is no longer optional; it’s a necessity. A PYMNTS Intelligence report, “Three Things You Need to Know About Open Payments,” a collaboration with Spreedly, reveals three themes about open payments connectivity that every business owner should know. From safeguarding operations against downtime to optimizing transaction processing and leveraging open banking, these platforms help businesses stay competitive and efficient in a fast-paced environment

FF News
Dec 4th, 2024
dLocal and Spreedly Strengthen Partnership to Expand Global Payment Access in Emerging Markets

dLocal, the leading payment platform connecting global merchants to emerging markets, today announced the expansion of its partnership with Spreedly, the world's leading Open Payments Platform.

PYMNTS
Oct 1st, 2024
Missing Pieces: What The Pundits Get Wrong About The Doj Debit Interchange Lawsuit Against Visa

After listening to and scrolling through days of “expert” commentary about the lawsuit filed by the DOJ against Visa over debit interchange, I feel compelled to weigh in. Big headlines about big companies — especially concerning DOJ allegations of anticompetitive behaviors and lawsuits to signal they really mean it — bring everyone and anyone out of the woodwork. Social media gives everyone and anyone a platform to say anything they want. Facts seem to be an inconvenient detail