Digital Analyst

The Opportunity:

As a Digital Analyst, you will blend data-driven insights with strategic training development to empower clients with innovative solutions. Drawing from your expertise in digital analysis and transformation, you’ll evaluate customer journeys across digital channels, identify trends, and craft insights that drive action. Simultaneously, you will design and deliver training programs tailored to client needs, ensuring their teams can leverage these insights for improved performance and customer outcomes.

In this role, you will partner with subject matter experts (SMEs) and project stakeholders to develop learner-centric solutions that integrate digital tools with human-centered design. You will collaborate on building intuitive training materials and deployment strategies while continually refining them to maximize engagement and efficacy. By combining your experience in strategy design and client management with training delivery expertise, you will ensure that the learning environment is effective, interactive, and aligned with business goals. Due to the nature of work performed within this facility, U.S. citizenship is required.

What You’ll Work On:

• Analyze digital customer behaviors and provide actionable insights using web analytics tools.

• Develop and deliver training programs focused on digital analytics, workflow optimization, and system improvements.

• Collaborate with cross-functional teams and SMEs to design learner-focused training solutions that foster engagement and promote best practices.

• Apply change management principles and adult learning methodologies to create training programs that support digital transformation and technology deployment.

• Oversee the integration of data insights into training solutions, ensuring that learning is adaptive and practical.

• Lead training initiatives for diverse audiences, ensuring that training materials, resources, and strategies meet the unique needs of various stakeholders.

• Support client engagement efforts through comprehensive project management, communication, and stakeholder coordination.

Join us. The world can’t wait.

You Have:

• 2+ years of experience in strategy design, client engagement, and training development

• Experience with web analytics tools and digital analysis for customer insights

• Experience in workflow optimization, stakeholder engagement, and change management.

• Experience designing and delivering virtual, in-person, and on-demand training programs

• Ability to manage cross-functional teams and lead large-scale project initiatives

• Bachelor’s degree

Nice to have:

• Experience with the Veteran Affairs (VA) agency

• Experience in managing cross-agency initiatives and healthcare transformation projects.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $60,400.00 to $137,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.

EEO Commitment

We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.