About Carrot:
Carrot Fertility is the leading global platform for fertility healthcare and family-forming benefits. Trusted by hundreds of the world’s best multinational employers, health plans, and health systems, Carrot’s comprehensive clinical program delivers industry-leading cost savings for employers and exceptional experiences for millions of employees. Its award-winning product serves all populations – inclusive of age, race, income, sex, sexual orientation, gender identity, marital status, or geographic location. Whether there is a need for care through fertility preservation, male-factor infertility, pre-pregnancy, IVF, pregnancy and postpartum, adoption, gestational surrogacy, or menopause, Carrot supports members and their families through many of the most memorable and meaningful moments of their lives.
The Role:
This is a contract position. The time commitment for this role will be approximately 40 hours per week through March 2023. Carrot is seeking a Product Manager Consultant to join our team on an interim basis to help shape how our members engage with Carrot.
You will work closely with operational stakeholders across the organization and partner with Engineering and Design counterparts to deliver products that scale our impact to customers and members around the world. If you relish the challenge of shaping a product that supports a diverse set of member needs across all paths towards parenthood and lifelong fertility healthcare, this role is for you!
You’ll be responsible for:
- Owning and implementing the roadmap for key portions of the member experience as they navigate lifelong fertility & family-forming care
- Understanding the needs of internal stakeholders in our Care Navigation, Customer Success, and Clinical teams to enable effective member care
- Working with Engineering and Design colleagues to plan and execute projects that expand the relevant areas of our member and administrative platforms
- Investigating and triaging key issues and making prioritization decisions on how best to support our members and internal teams
The Team:
Carrot’s Product team sits at the nexus of many functions across the organization and is fast-moving, adaptable, and highly collaborative. In this role, you’ll report to Carrot’s Director of Product Management and work closely with other product managers, designers, and engineers.
Minimum Qualifications:
- 3-4 years of product management experience at a fast-growing tech company; experience in digital health is a plus
- Expertise and passion for improving user experience
- An analytical, data-driven approach to problem-solving and prioritization
- Excellent written and verbal communication skills, and an ability to quickly understand and communicate complex ideas to a diverse range of audiences
Preferred Qualifications:
- Demonstrated results in supporting the roadmap for a platform/foundation-level team
- Experience with enabling translation and localization user experiences
- Experience supporting mobile app infrastructure
Why Carrot?
Carrot has received national and international recognition for its pioneering work, including Best Diversity, Equity, & Inclusion Product from the Anthem Awards, Fast Company’s Most Innovative Companies, CNBC’s 100 Barrier Breaking Startups, and more. Carrot is regularly featured in media reporting on issues related to the future of work, women in leadership, healthcare innovation, and diversity, equity, and inclusion, such as The Economist, Bloomberg, Elle Magazine (Japanese edition), The Wall Street Journal, ABC, CNBC, National Public Radio, Harvard Business Review, and more.
Carrot is fully distributed, with teams in more than 40 states across the United States and dozens of countries around the world. It has received numerous workplace awards, including Fortune’s Best Workplaces in Healthcare, Great Places to Work certified and certified Age-Friendly Employer. Learn more at carrotfertility.com.