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Full-Time

Senior Data Analyst

Customer Experience Platform

Posted on 9/10/2024

Toast

Toast

5,001-10,000 employees

Technology platform for restaurant operations

Consumer Software
Fintech

Compensation Overview

$92k - $147kAnnually

+ Overtime + Bonus + Commissions + Equity + Benefits

Mid

Remote in USA

Category
Data Analysis
Data & Analytics
Required Skills
SQL
Data Analysis
Requirements
  • Bachelor's degree in Computer Science, Information Systems, or a related field (or proven experience in these areas)
  • 3+ years professional experience in BI, Data Analytics, Data Engineering, or similar role, with a focus on understanding user and behavioral data and its relationship to business outcomes
  • Robust methods for QA data to ensure accuracy and completeness
  • Strong SQL & data modeling skills
  • Advanced knowledge of ETL and data pipelining practices
  • Ability to and comfort with disambiguating stakeholder needs and requirements
Responsibilities
  • Partner with counterparts in product, engineering, finance, and operations departments to produce the analyses, datasets and data models necessary to measure and inform product development
  • Develop deep systemic knowledge of data from operational systems (eg CRM or ERP software) and strategies for continuous improvement of the reporting capabilities of that data
  • Prototype SQL queries to create datasets that support product, operational, and revenue reporting needs
  • Build tools and dashboards to automate reporting and generate insights that will allow the team to quickly and accurately see how our products and processes are performing
  • Proactively identify areas outside the regular stream of business requests where analytics can add value - have that “canary in a coal mine” mentality when it comes to data

Toast provides a technology platform tailored for the restaurant industry, offering a variety of products and services that help restaurants improve their operations and customer experiences. The main product is an all-in-one point-of-sale (POS) system that includes features like mobile and online ordering, gift card management, detailed sales reporting, employee management, and customer relationship management (CRM). This integrated approach allows restaurants to minimize their dependence on third-party services, which can lead to cost savings. Unlike many competitors, Toast operates on a subscription model, charging restaurants a recurring fee while also generating revenue through transaction fees and hardware sales. The goal of Toast is to enhance the efficiency and profitability of restaurants, making it easier for them to succeed in a competitive market.

Company Stage

Series F

Total Funding

$1.2B

Headquarters

Boston, Massachusetts

Founded

2011

Growth & Insights
Headcount

6 month growth

0%

1 year growth

5%

2 year growth

32%
Simplify Jobs

Simplify's Take

What believers are saying

  • Toast's innovative solutions, like the Digital Storefront and Marketing Suites, help restaurants attract and retain customers through enhanced digital experiences.
  • The launch of the Restaurant Management Suite and Advanced Restaurant Analytics provides enterprise brands with valuable insights and tools to optimize operations and drive growth.
  • Partnerships with major brands like Caribou Coffee and Choice Hotels demonstrate Toast's ability to secure high-profile clients and expand its market presence.

What critics are saying

  • The competitive landscape in restaurant technology is intense, with rivals like SpotOn continuously enhancing their offerings.
  • Integrating new acquisitions and technologies, such as Delphi Display Systems, may pose operational challenges and require significant resources.

What makes Toast unique

  • Toast offers an all-in-one POS system specifically designed for the restaurant industry, integrating functionalities like mobile ordering, online ordering, and gift card management, unlike generic POS systems.
  • The company's diversified revenue stream, including subscription services, transaction fees, hardware sales, and restaurant loans, provides financial stability and multiple growth avenues.
  • Toast's recent acquisitions and partnerships, such as with Delphi Display Systems and Google, enhance its technological capabilities and market reach.

Benefits

Peer Nominated Toastie Awards

Professional Development Reimbursement Program

Sabbatical

Unlimited Vacation & Flexible Work Hours

Medical, Dental, & Vision Coverage + Wellness Stipend

Commitment to Employee Wellness

INACTIVE