Full-Time

Operations Client Service

AVP

Confirmed live in the last 24 hours

State Street

State Street

10,001+ employees

Asset management and custody banking services

Consulting
Financial Services

Compensation Overview

$80k - $132.5kAnnually

Senior

Company Historically Provides H1B Sponsorship

Boston, MA, USA

Category
Asset Management
Finance & Banking
Requirements
  • BS/BA degree required
  • Must have a minimum of 5 years of related experience, preferably in financial services industry.
  • Strong communication and organizational skills with a consultative mindset
  • Capable of thinking strategically and analytically with a demonstrated ability of driving execution
  • Acts with a high level of responsiveness
  • Ability to work collaboratively across multiple business groups and levels of the organization
  • Self-motivated, strong work ethic
  • Strong ability to adapt to change and multi-task
Responsibilities
  • Be responsible for the day to day interaction and successful relationships with several clients, on both the Accounting and Investment Operations teams of the client office.
  • Ensure client satisfaction of inquiries are satisfactorily responded to and resolved. Measured through surveys and direct feedback
  • Has accountability for liaising with COE's, Shared Service teams and other business unit areas as required to escalate and resolve client's service and operational issues
  • Facilitate communication to ultimately ensure an effective operating environment.
  • Work in conjunction with individuals on the team as well as Shared Services/COEs, outsource partners, other business units as well as external clients as needed to ensure seamless processing according to the fund’s policies, client’s procedures and that all SLAs are met
  • Work collaboratively with teams and management across organization on various projects, oversight, committees, KPIs, etc.
  • Work closely with senior management to keep them informed of new developments, service issues and new business opportunities.
  • Compile client documentation, organize internal meetings and assist with developing meeting materials
  • Maintain functional and technical knowledge across multiple disciplines
  • Acts as a liaison between client and internal departments to ensure successful implementation.
  • Perform other duties as assigned

State Street Corporation operates in the financial services industry, focusing on asset management and custody banking. It provides a variety of services to institutional investors, such as mutual funds and pension funds, through its division, State Street Global Advisors, which manages investment portfolios and offers advisory services. The company serves a wide range of clients, including corporations, governments, and non-profit organizations, and utilizes its global network and expertise to deliver customized financial solutions. State Street generates revenue from management fees for overseeing client assets, transaction fees from trading, and service fees for custody and administration. Additionally, it is recognized for its commitment to innovation and leadership, particularly in promoting gender diversity and inclusion within the workplace. The goal of State Street is to provide high-quality financial services while fostering an inclusive environment for its employees.

Company Stage

IPO

Total Funding

N/A

Headquarters

Boston, Massachusetts

Founded

N/A

Growth & Insights
Headcount

6 month growth

-10%

1 year growth

-10%

2 year growth

-10%
Simplify Jobs

Simplify's Take

What believers are saying

  • State Street's strategic acquisitions, such as stakes in BWP Trust and Australian Clinical Labs, indicate robust growth and expansion opportunities.
  • The company's exploration of blockchain-based payment solutions, including stablecoin and token launches, positions it at the forefront of financial technology innovation.
  • State Street's strong leadership team, with recent high-profile appointments, underscores its commitment to maintaining a competitive edge in the industry.

What critics are saying

  • The competitive nature of the financial services industry requires State Street to continuously innovate to maintain its market position.
  • Regulatory challenges and compliance issues, especially with new ventures like stablecoin and token launches, could pose significant risks.

What makes State Street unique

  • State Street's focus on institutional investors, including mutual funds and pension funds, sets it apart from competitors who may target a broader audience.
  • The company's commitment to innovation, such as exploring stablecoin and token launches, demonstrates its forward-thinking approach in the financial services industry.
  • State Street's emphasis on diversity and inclusion, highlighted by initiatives like WomenInFinance, distinguishes it as a leader in fostering a supportive and inclusive workplace.

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