Full-Time
Outreach Operations Specialist
Italian and English languages
TSMG
51-200 employees
Collects diverse datasets for AI development
No salary listed
Dublin, Ireland
In Person
 Operations & Logistics (2) |
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- The candidate must be fluent in English.
- The candidate must be fluent in Italian.
- The candidate must have experience in business development and B2B partnerships or sales, as well as customer service.
- The candidate must have experience working in digital or technology companies with technology products.
- The candidate must have expertise in Salesforce.com and Google Drive.
- The candidate must have knowledge of Geographic Information System tools.
- The candidate must have a Bachelor’s degree in Business Administration, in Geographic Information Systems, a related field, or an equivalent qualification.
- The candidate must have 0–1 year of experience working in digital or technology companies with technology products.
- Communicate the project’s geographic information mission to authoritative entities and engage with potential partners to share basemap data for inclusion on the platform, primarily by promoting the Geo Data Upload tool, using documentation provided by the project team.
- Conduct research in assigned cities across geographies to collate data from approved sources that can be used to enhance the accuracy of the mapping platform and benefit end users.
- Liaise between external partners and internal stakeholder teams to convey requirements, validate data, coordinate and communicate updates about fixes or edits, etc.
- Manage and track all data submissions (through the Geo Data Upload tool or outside it) with operations teams and various external partners.
- Report details of outreach and/or operational issues to the Outreach Operations Lead, and report project status as well as insights regarding partner expectations, user journeys, motivations and challenges, data gaps, outreach best practices, etc.
- Update information in internal planning tools and platforms as required, including logging and tracking all research, outreach, rejections, resulting submissions, etc.
- Document deliverables such as the number of partners contacted/onboarded, the number of open data sources identified, the datasets submitted/ingested, and the number of edits originating from outreach sources.
- Address and resolve external partner queries associated with the project.
- Troubleshoot process and operational issues reported by authoritative data sources; develop a deep understanding of data formats and structures.
- Manage the data pipeline from data capture by partners to the creation of launch schedules, ensuring the highest quality of captured data as outlined in the Operational Guidelines.
- Utilize internal and third-party tools to engage with new partners and track communications
TSMG provides end-to-end data collection services for tech companies, with a strong presence in Europe and North America. It supports Fortune 500 clients by recruiting and logistics management to gather large, diverse, and accurate datasets that power AI systems. The company handles all phases of a project—from finding and managing high-performing teams to coordinating on-the-ground data collection—tailoring solutions to each client’s needs. Unlike firms that only offer a single service, TSMG combines recruitment, project management, and logistical support to deliver comprehensive data collection workflows. The goal is to help clients improve AI intelligence by delivering reliable, high-quality data at scale.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Warsaw, Poland
Founded
2018
Simplify's Take
What believers are saying
- Positive Clutch reviews highlight fair €2,000 project pricing and quality.
- Remote-friendly model boosts talent recruitment for AI/ML and autonomous vehicles.
- Anastasiia Seneta heads recruitment for Industry 4.0 data collection teams.
What critics are saying
- OpenAI Sora eliminates human video annotation demand within 12-24 months.
- Scale AI undercuts prices, capturing 30-50% of TSMG contracts by Q4 2026.
- EU AI Act enforcement in April 2026 terminates non-compliant client contracts.
What makes TSMG unique
- TSMG delivers end-to-end data collection from recruiting to logistics for AI systems.
- Sofia Kaniuk leads TSMG's operations across Europe and North America since 2017.
- TSMG uses SAP Data Services and Selenium for efficient complex project handling.
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Benefits
Remote Work Options
Flexible Work Hours
Paid Vacation
Health Insurance
401(k) Retirement Plan
401(k) Company Match
Wellness Program
Mental Health Support
Phone/Internet Stipend
Home Office Stipend
Conference Attendance Budget
Professional Development Budget
Family Planning Benefits
Fertility Treatment Support