Quality and EHS Engineer

Role Outline:

To support the development, implementation and maintenance of the Quality and EHS Integrated Management system to meet and exceed requirements of ISO 9001, ISO 45001 & ISO 14001 for the Norwich site.

Primary Responsibilities:

• Responsible for following, training and holding employees on site accountable for policies and procedures relating to Quality and EHS, Ensuring full compliance with local regulations and corporate policies.
• Runs and facilitates understanding the integrated management system for the Norwich site accreditations, ISO 9001, ISO 14001 & ISO 45001 including hosting the External ISO Audits.
• Responsible for external customer quality for the Norwich site, measured as the DPPM (Defective Parts Per Million) for all Norwich manufactured products. Uses the FBS Toolset to drive measurable improvements in defect rates.
• Responsible for the investigation, resolution and closure of all Non-Conformances (NCR’s) for the Norwich site, including root cause analysis and countermeasure implementation.
• Takes the lead in facilitating FMEA Activities for both new and existing product lines in the Norwich facility, working with Manufacturing Engineering & Production teams to assess quality risks and implement containment/preventative action plans.
• Acts as the gatekeeper for overall product quality, working closely with Production Managers and Team Leaders to ensure product shipping from Norwich meets defined quality standards, escalating major issues to Global Quality to apply Stop Ship enforcement if required.
• May act as an EX/ETL/CSA Representative on site, hosting external auditors to ensure Norwich product complies with relevant safety/compliance requirements.
• Trains/facilitates the training of team members to defined standard process and ensures ongoing adherence to the standard.
• Uses the Daily Management process to manage team performance, drive improvement, focus and prioritize production support activities.

Additional Information:

FBS Activities:

• A portion of time will be spent attending required meetings, 1:1 reviews, and Performance Appraisal reviews as communicated by the Management team. You are expected to take an active role in these events.
• The business will require you to actively participate/lead in continuous improvement events (Kaizens) or other applicable events which will be communicated to you from time to time.
• The business will require you to actively participate in Daily Management meetings to report out achieved results, drive problem solving and manage business expectations.

Influencing Role:

• Acts as an influencer and champion for the Q-EHS Function on site, without having direct management responsibility for all staff, so must act as an Influential leader
• Coaches other team members on site regarding Quality & EHS policies to ensure adherence to polices by the whole Norwich team.

Position Scope:

• Receives work assignments that are subject to a significant level of control and review.
• Responsible for results of defined functions, so must hold others, often peers, accountable to their deliverables relevant to these KPIs
• Interacts daily with subordinates and/or functional peer groups.
• Interaction normally involves exchange or presentation of factual information.
• Frequent interaction with Fluke Norwich Site management.
• Ongoing interaction with Fluke worldwide teams to ensure co-operation and escalation of critical issues affecting the production area.

Interaction:

Core Competencies:

• Timely decision making
• NEBOSH Qualified
• Audit Experience/Training – Such as ISO 9001, 45001 & 14001
• Sound judgement of difficult situations
• Team communication
• Ability to build followership and engagement with the team.
• Excellent PC Literacy including Microsoft Office
• Prior Lean Production experience
• Ability to bridge communications between teams of different technical ability through understanding of key concepts/behaviours.