Job Description

Who We Are

Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy. Distinguished by its culture of collaboration and exceptional client service, CAA’s diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world. The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, and form a brand marketing services division, among other innovations. Named Most Valuable Sports Agency by Forbes for eight consecutive years, CAA represents more than 2,000 of the world’s top athletes in football, baseball, basketball, hockey, soccer, in addition to coaches, on-air broadcasters, and sports personalities and works in the areas of broadcast rights, corporate marketing initiatives, social impact, and sports properties for sales and sponsorship opportunities. Founded in 1975, CAA is headquartered in Los Angeles, and has offices in New York, Nashville, Memphis, Chicago, Miami, London, Munich, Geneva, Stockholm, Shanghai, and Beijing, among other locations globally.

The Role

CAA is seeking a Director of Corporate Systems as a full-time position responsible for implementing and operating best in class solutions within employee support functions such as Security, Facilities, and Human Resources.   In this role the Corporate Systems Director will identify gaps in existing processes and tools, build product roadmaps which will address prioritized gaps, and run programs in support of implementing the product roadmap.   The role will also be responsible for creating synergies across the corporate teams and ensuring best practices are established for the organization by aligning processes and/or tools to mature the Corporate Systems business process flow as a whole. 

The Corporate Systems Director will act as the subject matter expert, program manager, and ongoing support leader for their application portfolio.   This would include project scoping, detailed requirements gathering, test planning, and implementation orchestration.   As well as light application configuration activities as needed to deliver projects, enhancements, and/or issue remediation for the Corporate teams within their scope.

The Corporate Systems Director will report to the Business Systems leader and liaise with the governance as well as operations director within the Business System tech organization.   This role is encouraged to be both forward-thinking and hands on with a strong ability to communicate objectives, develop plans and deliver results.

Requirements

• Technical subject matter expertise in applications and tooling supporting Facilities operations & management, Real Estate and Leasing management, Security operations & management, Environmental Health & Safety, and/or Human Resource support functions such as recruiting, learning & development, and HR business partner operations.

• Process expertise and proven hands on experience working with business stakeholders to support processes such as employee onboarding & offboarding,  new office build outs,  occupancy management, employee & visitor management, emergency notification & evacuation processes, and general operations

• Experience providing application support and maintenance including designing support models

• Expert in project management and product management 

• Expert in business process design and re-design 

• Excellence in communication, collaboration, business presentations and meeting facilitation

• 10+ years’ technology experience required

• Media & Entertainment experience is preferred

• Experience with Agile methodologies is preferred

• Experience with Workday is preferred

Location

This role will be hybrid, based in Los Angeles.

Compensation

The annual base salary for this position is in the range of $157,000 - $195,000. This position also is eligible for benefits and discretionary bonus. Ultimately, the salary may vary based upon, but not limited to, relevant experience, time in role, business sector, and geographic location, among other criteria. Please talk with a CAA Recruiter to learn more.

Creative Artists Agency, LLC (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate on the basis of race (inclusive of traits historically associated with race, including hair texture and protective hairstyles), color, religion, creed, gender or sex (including pregnancy, childbirth, breastfeeding or related medical conditions), national origin, ancestry, age, physical disability, mental disability, medical condition, genetic information, family and medical care leave status, military or veteran status, marital status, family status, sexual orientation, gender identity, gender expression, political affiliation, an employee’s or their dependent’s reproductive health decision making (e.g., the decision to use or access a particular drug, device or medical service), or any other characteristic protected by applicable law.The Company also complies with the Americans with Disabilities Act and applicable state and local laws with regard to providing reasonable accommodation for qualified individuals with disabilities.CAA does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by CAA to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that CAA will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.