Cloud Support Associate- 2023 Industry Placement (12 months)

Description -

Every year HP welcomes students from all over the world to create with us. We have a platform for growth which will give you an opportunity to explore your obsession for technology deeper than you have imagined. If you are passionate about developing technology solutions and want to help HP Wolf Security build the world’s most secure PC’s then we want to hear from you.

Job Description

The primary focus of the HP Wolf Security team is developing cyber security solutions to protect our customers devices and data. The digital threat landscape is ever-changing and as the cyber security industry reacts and adapts to changes, so too do the malware authors.  Our unique micro-virtualization technology ensures that customers are protected from even the most bleeding edge cyber security threats. That micro-virtualization technology forms a key pillar in a wider cyber security suite that we’re actively developing. 

To see what our engineering teams are working on, check out our technical blogs: https://threatresearch.ext.hp.com/blog

HP Wolf Security are looking for a talented and technical student to join our world-class engineering team for 12 months. As a Cloud Support Associate Placement Student, you’ll be helping make our customers successful by providing high quality, efficient support to our Cloud Engineers that are actively operating in our virtualization-based security solutions and cloud customers.   

Our Cloud Engineers interact with our customers and takes ownership of technical issues through to resolution, which is where you will be utilised. Your contributions will be directly impacting our end result with them- our placement students don’t just watch our cloud engineers at work. 

Responsibilities for the Cloud Support Associate Placement Student:

• Contribute to end-to-end solutions that span the whole software stack
• Helping build applications which will be deployed on thousands of desktops
• Co-operate effectively with development and product teams to produce high quality software
• Working in a fast-paced environment that iterates and evolves rapidly

Requirements for the Cloud Support Associate Placement Student:

• 2nd Year, Final Year or Masters level student completing a degree in a Scientific or Engineering discipline (On track to achieve 2:1)
• Troubleshoot technical issues and manage tickets
• Produce technical documentation
• Manage / apply customer Software update SLA
• Support Cloud System configuration with Engineers
• Solid understanding of Cloud platforms, environments & CloudOps

The following skills and attributes are a plus:

• An interest in Azure, AWS, Cloud Architectures or CloudOps
• Exposure to Windows Operating environments
• Understanding of SaaS

***You should be enrolled in a university program working towards a Bachelors or Masters Degree but we will also consider self-taught candidates that can demonstrate their relevant experience & skills***

Industry Placement opportunities are for Spring / Summer 2023 and are available across all science and engineering disciplines including but not limited to:

• Computer Science
• Computer Engineering
• Cloud Support Associateing
• Data Science

About you:

You’re out to reimagine and reinvent what’s possible- in your career as well as the world around you. So are we. We love taking on tough challenges, disrupting the status quo, and creating what’s next. We’re in search of talented people who are inspired by big challenges, driven to learn and grow, and dedicated to making a meaningful difference.

#LI-Post

This is a paid Industry Placement opportunity for 12 months starting in Spring / Summer 2023. 

Our history:

Inspired by the isolation principles of traditional virtualization, our team has known then as Bromium created a game-changing technology called micro-virtualization to protect end users against advanced malware. Every task the user performs, such as opening a document or clicking on a link, is isolated in its own micro-VM, with access to just the resources required for that task, and existing just for the life of the task. Protection is thus provided through isolation, without relying on detection, hence reliably defending the user from polymorphic and even zero-day malware. 

Bromium was acquired by HP Inc on 19 September 2019 forming HP Wolf Security. 

For more information, visit our website: https://www.hp.com/uk-en/security/endpoint-security-solutions.html

HP’s commitment to diversity, equity and inclusion – it’s just who we are. From the boardroom to factory floor, we create a culture where everyone is respected and where people can be themselves, while being a part of something bigger than themselves. We celebrate the notion that you can belong at HP and bring your authentic self to work each and every day. When you do that, you’re more innovative and that helps grow our bottom line.

Come to HP and thrive!!

HP is a technology company that operates in more than 170 countries around the world united in creating technology that makes life better for everyone, everywhere.

We work to maintain this position while adding new technologies and innovative products to our portfolio. We invent, develop and bring to market new technologies and capabilities as well as integrate these technologies into our systems. Our focus is on printing and imaging technologies as well as pursuing broader alternative technologies and research with an eye toward commercial applications. We are dedicated to providing advanced innovative solutions to our partners and customers.

Job -

Administration

Schedule -

Full time

Shift -

No shift premium (United Kingdom)

Travel -

Relocation -

EEO Tagline - 

HP Inc. is EEO F/M/Protected Veteran/ Individual with Disabilities.