Account Manager

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.

So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk!

What you'll do:

• Oversee a portfolio of existing business with Advertiser partners and manage the day-to-day communication with those clients.
• Collaborate with BD and identify ways to generate growth across that portfolio.
• Collaborate with Trading to ensure live campaigns are pacing in full and performing against KPIs.
• Play an active role in helping onboard new client contacts and customers that will be using The Trade Desk platform, including the development and facilitation of platform demos and trainings.
• Provide ongoing education, training and support to clients as new features and capabilities are added to The Trade Desk platform. Become an expert on the use and best practices on The Trade Desk platform and offer strategic insights to clients that help them achieve their digital marketing objectives.
• Take the lead on generating strategic account plans for your portfolio, establishing bi-annual objectives and quarterly and monthly milestones for you and your BD and Trading counterparts to work towards.
• Help elevate our approach to Account Management by creating training and sales materials and evangelizing best practices that benefit our clients and strengthen our partnerships.

Who you are:

• A client services pro, you’re comfortable managing, supporting and growing business across a portfolio of accounts. You love learning new technology and teaching it to others. You are as comfortable preparing for and nailing a presentation as you are diving into Excel and uncovering key insights for your clients. You are a self-starter that knows how to balance your time wisely and set your own priorities accordingly. You are a strategic thinker that enjoys the challenges and nuances of portfolio management.
• Bachelor’s Degree from a four-year university highly desirable
• 2-4 years of digital marketing and advertising experience preferred; 1+ years of client-facing experience required.
• Expertise working with RTB, DSPs, ad exchanges, aggregators, ad servers and other optimization platforms preferred. Experience managing CPA, CPC and CPM marketing campaigns preferred.
• An ability to collaborate cross-functionally in a fast-paced start-up environment.
• Experience in Excel and MS Office, including pivot tables, chart-making and manipulation of large data sets.
• Proven track record of growing accounts by forging a strong relationship with clients, understanding their objectives and recommending the best strategies to execute.Outstanding troubleshooting, analytical and problem-solving abilities.
• Effective time management skills and the ability to prioritize and meet deadlines.

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.