Full-Time

Otter US/CAN

Customer Operations Manager, Los Angeles, Tower HQ

Posted on 6/6/2024

CloudKitchens

CloudKitchens

201-500 employees

Provides ghost kitchens and order management technology

Consumer Software

Mid, Senior

Los Angeles, CA, USA

Requirements
  • Analytical Problem Solver
  • Hustler
  • Leader
  • Process Builder
Responsibilities
  • Serve as a trusted advisor on a portfolio of customers
  • Conduct regular check-in calls
  • Quarterback customer risks and escalations
  • Act as the voice of the customer to Product and Engineering teams
  • Facilitate the growth of the Otter business

CloudKitchens offers a unique working environment focusing on the efficient management of food delivery operations through its specialized ghost kitchens. By providing comprehensive proprietary technology that allows operators to run their businesses entirely via a tablet, this company stands out as a leader in optimizing delivery services. Employees here are part of a dynamic field that constantly evolves to meet consumer demands and technological advances, making it a vibrant place to work for those passionate about the intersection of food, technology, and business operations.

Company Stage

Series C

Total Funding

$2.3B

Headquarters

Los Angeles, California

Founded

2018

Growth & Insights
Headcount

6 month growth

20%

1 year growth

56%

2 year growth

65%
INACTIVE