Full-Time
Event Operations Manager
WSH International Investments
Contract catering and brand portfolio management
Compensation Overview
£36k - £38k/mo
London, UK
In Person
 Operations & Logistics (1) |
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- Minimum 2 years experience in event management
- Thorough understanding of the event and meeting management process – conception to completion
- Ability to prioritize multiple projects in a fast-paced, multi-faceted, creative environment and able to work well under pressure
- Flexibility on working hours is essential from early mornings to evening work. However, business is predominantly Monday - Friday
- Meticulous organizational abilities; high attention to detail
- Concise and effective verbal and written communication
- Ability to adapt to challenges and opportunities with a solution-oriented perspective
- Excellent strategic thinking and critical reasoning skills
- Creative, positive energy, self-directed, amiable, and composed under pressure; helpful and humble
- To ensure events are set up as required by the event sheets.
- Ensure events are delivered on time as required by the event sheets.
- Attend and have active input to daily and weekly event operations meetings.
- To liaise with the kitchen, event sales, operations and client teams to deliver successful events.
- Conducts short- and long-term planning and management for events and sales.
- Evaluates each piece of event business to ensure business can be properly serviced.
- Assembles creative and innovative event attractions based on internal capabilities or outsources to qualified vendors.
- Leads event team to build long-term, value-based customer relationships that enable achievement of sales objectives.
WSH is a British holding company that owns a portfolio of brands in the food services and hospitality sector, with contract catering as its main business for clients like businesses and schools. It operates brands such as BaxterStorey, Benugo, and Searcys, delivering tailored meals and service and focusing on fresh, seasonal, locally sourced ingredients while managing costs. Unlike single-brand caterers, WSH uses a portfolio approach with brand specialization across corporate dining, restaurants, and cafes to gain scale in procurement and operations. Its goal is to provide dependable, high-quality food and service to a broad client base, while growing its brand portfolio and improving efficiency for clients and stakeholders.
Company Size
N/A
Company Stage
N/A
Total Funding
N/A
Headquarters
Reading, United Kingdom
Founded
2011
Simplify's Take
What believers are saying
- Benugo reported £145.7 million turnover for 2025, its highest ever in July 2026.
- BaxterStorey launched Chef Battle 2026, showcasing retention and culinary talent development.
- Chris Mitchell became BaxterStorey COO in June 2026, supporting execution during expansion.
What critics are saying
- Drax workers struck over pay in 2024, exposing recurring labor conflict risk.
- The Caterer named BaxterStorey for historical wage-payment errors, damaging compliance credibility.
- High dependence on large client contracts creates existential concentration risk if British Airways or Drax exits.
What makes WSH International Investments unique
- BaxterStorey, Benugo, and Searcys span corporate, travel, and premium heritage venues.
- British Airways extended BaxterStorey through 2035, signaling long-term client trust and operational depth.
- WSH scales through acquisitions, including bm family in November 2025 and Searcys integration.
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Benefits
Flexible Work Hours
Company News
As part of their ESG commitments, WSH launched a 'Supplier Code of Conduct' in which 11 targets were set in a bid to continually raise the bar on sourcing standards and transparency across the foodservice supply chain.
Westbury Street Holdings launched Mosaic, a subscription-based contract catering model, as part of a move to offer clients flexible solutions in a post-Covid workplace.