Quality System Manager

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

JOB SUMMARY

The Quality System Manager oversees the administrative process workflows within the quality department, maintains the ISO 9001 compliant quality management system, monitors KPIs and quality metrics, and facilitates internal and external auditing activities. Works in coordination with the  Quality & Food Safety Manager for FDA if needed.

The Quality System Manager adheres to quality specifications, safety compliance, and regulatory/environmental rules and regulations.

DUTIES & RESPONSIBILITIES

• Manages the ISO 9001 Quality Management System
• Manages QDR Database and calculates cost of poor quality
• Manages the Corrective Action logs
• Manages plant quality scorecard metrics and KPI’s
• Manages CofA and CofC request process
• Performs departmental internal audits and ensures annual internal audit schedules are fulfilled in the Cincinnati Region
• Hosts external auditors (i.e., Customer, ISO 9001, SQ, etc.) for the Cincinnati Region
• Assists the integration team with quality related insourcing and acquisition activities
• Conducts new raw material source review and approvals
• Manages customer complaint case workflow for chemical and packaging quality in the Cincinnati Region
• Drive continuous improvement in safety, quality, service, and productivity
• Set annual performance goals and conduct annual reviews for all direct reports
• Maintain a strong, constant focus on workplace safety to establish a culture that requires safe work behaviors by everyone present at our facilities.
• Prioritizing daily tasks
• Any other responsibilities delegated by the Director of Quality
• Regular and sustained attendance

QUALIFICATIONS

• 3-5 years of Process Management experience
• 5-10 years of operations experience in a manufacturing environment
• Ability to own the leadership role and function in all quality assurance matters
• Proven experience where a high level of accuracy is non-negotiable
• Strong attention to detail, professional and positive attitude
• Experience working independently and, in a group/team setting
• Able to prioritize and organize the daily workload to meet deadlines
• Experience testing chemical products and samples
• Demonstrated experience with continuous improvement efforts and corrective actions
• Excellent written and verbal communication skills
• Ability to communicate well with plant employees, vendors, customers, auditors, and senior leaders.
• Proficient with business software platforms
• Ability to analyze data and prepare presentations and communications
• Working knowledge of ISO 9001 quality management system standards
• Experience with warehouse management software - preferred
• Proficient in Microsoft Suite – Word, Excel, PowerPoint, Dynamics [D365] preferred

EDUCATION REQUREMENTS

Bachelor’s Degree or equivalent level of experience

Bachelor’s Degree in a scientific related field preferred

Management or Leadership Training preferred

OTHER INFORMATION

Frequent exposure to wet and humid conditions (non-weather); fumes or airborne particles; toxic or caustic chemicals; extreme heat (non-weather) and loud noise levels.

1-5 Direct Reports 

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DuBois provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, gender expression, genetic information, service in the military, veteran status, or any other protected status in accordance with applicable federal, state, and/or local law and/or regulation.