Full-Time
Billing Administrator
Updated on 5/14/2026
Daniels Health
501-1,000 employees
Medical waste management and disposal services
Compensation Overview
$20.13 - $25.09/hr
Chicago, IL, USA
Hybrid
 Customer Experience & Support (1) |
|---|
- Degree in Accounting, or related field is preferred, equivalent work experience considered
- Intermediate Excel skills
- Highly organized with exceptional written and verbal communication skills
- Sharp eye for detail
- Proficient data entry skills; high number of words per minute
- Ability to use numerous software's at any given point
- Easy to adopt change
- Monitor Customer Phone Call Queue, including answering and addressing all customer questions and/or complaints associated with invoicing
- Create Salesforce Work tickets and forward to applicable departments if unable to address Customer questions
- Provide timely customer service to customers via phone and email
- Collaborate with collections, sales, and plants to research and resolve customer billing questions
- Gathering and summarizing supplemental billing information to accommodate customer billing requirements
- Setting performance standards and ensuring that the appropriate coverage is in place to meet or exceed service goals
- Align Billing practices with interdepartmental teams EG: Accounts Receivable
- None
Daniels Health provides medical waste management services to healthcare facilities, handling sharps disposal and biohazardous waste. It operates a national service network and offers reusable waste containers, along with collection, treatment, and disposal of medical waste. Its approach reduces needlestick injuries and improves infection control by using reusable containers and a comprehensive service model across the United States, Canada, Australia, and South Africa. The company differentiates itself through a nationwide infrastructure and end-to-end waste management solutions rather than focusing solely on disposal, combining containers, logistics, and treatment to boost safety and efficiency. Its goal is to help healthcare clients safely, compliantly, and efficiently manage medical waste while advancing infection control and sustainability.
Company Size
501-1,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Chicago, Illinois
Founded
N/A
Simplify's Take
What believers are saying
- Clinically designed systems optimize costs, labor, and compliance via process re-engineering.
- MediWaste partnership expands eco-friendly solutions to UK healthcare facilities.
- Ninth Circuit injunction blocks California MWMA enforcement outside state.
What critics are saying
- Stericycle's 70% US share erodes Daniels' position via pricing and acquisitions.
- EPA 2026 RCRA mandates single-use chemo containers, forcing non-compliant pivot.
- Veolia undercuts Daniels in Australia, South Africa with lower fees.
What makes Daniels Health unique
- Daniels Health provides reusable sharps containers minimizing needlestick injuries.
- Second-largest US infrastructure with 36 treatment plants supports national service.
- Hands-free, bagless containers reduce infection risks in healthcare settings.
Help us improve and share your feedback! Did you find this helpful?
Your Connections
People at Daniels Health who can refer or advise you
Benefits
Hybrid Work Options
Health Insurance
401(k) Retirement Plan
Professional Development Budget
Company News
MediWaste collaborates with Daniels Health to provide their eco-friendly container solutions to UK healthcare facilities.