Resource Planning Manager

RAPP Chicago is looking for a Resource Planning Manager to join our award-winning Program Management team.

WHO WE ARE:

We are RAPP – world leaders in activating growth with precision and empathy at scale.

As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.

We foster an inclusive workplace that values diversity and emphasizes personal well-being.

HOW WE DO IT:

At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.

Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.

Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.

YOUR ROLE:

The Resource Planning Manager at RAPP is responsible for the strategic planning, allocation and management of resources across various projects and departments that support RAPP accounts.  This role involves collaborating across disciplines to plan and forecast resource needs, manage and monitor the progress of all sourcing processes and continuously optimizing resource allocations and utilizations. All of this helps RAPP teams ensure that the projects are staffed timely and can successfully meet its commitments and client expectations.

This role requires a highly organized professional with a strong attention to detail and experience with analyzing and reporting on complex data sets.  The Resource planning manager will be a natural collaborator, cultivating relationships across project managers, department heads, finance and human resources to drive the resourcing strategy for RAPP. 

YOUR RESPONSIBILITIES:

• Work closely with project managers, department heads, and HR to understand project requirements, timelines, and resource needs.
• Build and maintain resource complex, staff forecast plans to support multiple projects and accounts.
• Monitor staffing and hiring processes to ensure all needs are filled on time to meet project and delivery commitments, partnering with human resources and finance to mitigate constraints
• Evaluate existing resource assignments and actuals, balance workloads to mitigate over and under allocations and solve for competing priorities on constrained resources.
• Lead and facilitate meetings to manage staff forecasts, allocation and assignment health, progress on staffing and any other resource planning initiatives.
• Maintain accurate and up to date records of open needs, resource availability, skills, and project assignments
• Build tools and processes to maintain and report on resource data, ensuring it is easily accessible and can be used to support decision making and strategic planning.
• Design and build regular reports and dashboards on resource utilization, availability, and project status to provide insights to senior management and support strategic decision-making.
• Use data analytics to identify trends, forecast future resource needs, and recommend adjustments to resource planning strategies.
• Continuously enhance resource management processes, tools, and systems to improve efficiency, scalability, and data accuracy.
• Implement best practices and innovative solutions to optimize resource planning and allocation.

REQUIRED SKILLS:

• Minimum of 5-7 years of experience in resource management, project management, or a related field.
• Bachelor’s degree in Business Administration, Human Resources, Project Management, or a related discipline.
• Expertise in MS Office including PowerPoint and Excel and dashboard development tools.
• Proficiency in project and resource management software and tools. Ex. Workfront, Atlassian, MS Project, Smartsheet or similar
• Ability to analyze data, generate actional insights and visually present for leadership and executive audiences.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Strong problem-solving skills and attention to detail.

Our hybrid work model:

RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.

RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $81,000 - $97,2000. This range is specific to Chicago and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.

“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.