Winter 2025
IT Support Technician Intern
Posted on 8/18/2025
Midmark
1,001-5,000 employees
Manufactures medical, dental, and veterinary equipment
No salary listed
Vandalia, OH, USA
In Person
 IT & Security |
|---|
- 1-year related experience and/or training; or equivalent combination of education and experience
- Windows 10 and 11 experience
- Microsoft Office 365 experience
- Good communication and documentation skills with attention to detail and quality
- Ability to manage multiple tasks and set priorities
- Energetic and able to contribute to a positive work/team environment
- Highly motivated and able to develop rapport with coworkers
- Committed to self-development and expanding knowledge base
- Troubleshoots hardware and software problems and identifies, categorizes, and resolves application issues
- Manages incidents and communications through service desk ticketing system
- Handles service desk related duties including, but not limited to, phone coverage, teammate walkup, incident routing and asset disposal
- Performs diagnostics with user to collect information about problem to determine source of error
- Analyzes and corrects problems using documented procedures, available tools, and personal knowledge and skills
- Performs imaging using Microsoft Endpoint Configuration Manager
- Contacts software and hardware vendors to research problems and determine recommended solutions
- Participates in creation and maintenance of IT standards and procedures
- Analyzes and evaluates incident reports and makes recommendations to reduce service desk incident rate
- Assists with developing and improving IT efficiency and customer service rating
- Works on projects as assigned
Midmark designs and manufactures medical, dental, and veterinary equipment and technologies for clinical environments. Its products include examination tables, sterilizers, cabinetry, and diagnostic equipment, all crafted to support efficient workflows and better patient–caregiver interactions. By focusing on ergonomics and workflow optimization, Midmark differentiates itself through a broad range of purpose-built equipment that serves independent practices up to large hospital systems. The company’s goal is to improve the healthcare experience by making equipment that helps healthcare professionals deliver higher-quality care more efficiently.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Dayton, Ohio
Founded
1915
Simplify's Take
What believers are saying
- Next-gen dental chair enhances ergonomics and connectivity since February 2026.
- Smart Air Compressor reduces mechanical room downtime visibility.
- AIA continuing education boosts architect design partnerships from August 2025.
What critics are saying
- Highland County facility closure triggers mass layoffs this month.
- Hillrom displaces operatory solutions in 12-24 months.
- Steris undercuts steam sterilizers via pricing in 6-12 months.
What makes Midmark unique
- Midmark RTLS launches BLE Sensory Network for 3-5 meter healthcare tracking.
- Midmark introduces USAB-compliant 631 Procedure Chair for accessibility.
- Midmark integrates first RTLS into Epic Toolbox for workflow streamlining.
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Benefits
Flexible Work Hours
Company News
Midmark introduces next-generation dental operatory and smart mechanical room solutions. Posted: February 19, 2026 Edited by Dentaltown staff Versailles, Ohio - Midmark Corp. has launched a new generation of connected dental operatory solutions and smart mechanical room equipment. The updated Midmark Dental Chair, Delivery System and LED Light are designed to improve connectivity, ergonomics and workflow efficiency while supporting patient comfort and provider musculoskeletal health. Midmark also introduced the Smart Air Compressor and Smart G-Vacuum, which provide practices with visibility into mechanical room performance, equipment status notifications and tools to help reduce unplanned downtime. The launch also includes the next generation of Midmark Steam Sterilizers. Company officials said the new systems are intended to support integration, reliability and long-term performance across the clinical environment. Midmark provides dental equipment and clinical solutions designed to support care delivery. More information is available at midmark.com/dental.
Midmark RTLS has launched its Bluetooth Low Energy Sensory Network, offering healthcare facilities a faster, more cost-effective path to facility-wide real-time location tracking. The system uses plug-in BLE sensors to provide near-room location precision of 3-5 metres for staff, patients and equipment. The solution supports critical use cases including asset tracking and staff duress, with minimal infrastructure investment and rapid deployment. Midmark is also releasing a BLE/IR Hybrid Sensory Network in limited early release, combining BLE coverage with infrared technology for room-level precision to support advanced applications like nurse call automation and patient flow. Since 1988, over 1,100 hospitals and clinics have deployed Midmark CareFlow RTLS. The new system is designed as an enterprise-wide platform that can scale with operational needs.
VERSAILLES, Ohio, Aug. 6, 2025 - Midmark Corp., a leading medical solutions provider focused on the design of the clinical environment to improve the delivery of care, has worked with The American Institute of Architects (AIA) to offer continuing education training that provides clinical design information architects and designers need to enhance their capabilities and understanding of the ambulatory healthcare space.
Midmark introduces Procedure Chair to enhance patient accessibility.
Midmark launches first usab-compliant Procedure Chair to enhance accessibility.