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Full-Time

Clinical Success Manager

Posted on 6/28/2024

Cohere Health

Cohere Health

501-1,000 employees

AI-driven healthcare prior authorization platform

AI & Machine Learning

Compensation Overview

$100k - $145kAnnually

+ Bonus

Expert

Remote in USA

Category
Customer Experience
Customer Success
Customer Success & Support
Required Skills
Marketing
Requirements
  • Bachelor’s degree required; MBA, MPH or other relevant graduate degree preferred
  • 7-10 years of experience in client service and business operator roles for a health-tech company, healthcare consulting, health plan, or other risk-bearing entity
  • Passionate about improving the U.S. healthcare system and helping ensure every patient receives the best care possible
Responsibilities
  • Deeply understand clinical and business needs for a focused client portfolio
  • Lead frequent client touch points and actively engage with key client stakeholders to communicate results and drive continued progress
  • Lead cross-functional execution of client clinical solutions
  • Continuously monitor and report operational performance of clients’ solutions
  • Lead cross-functionally to immediately address solution performance gaps
  • In collaboration with Clinical Programs and Clinical Products, develop tactical plans to achieve client medical expense savings goals
  • Own and execute to client solution roadmaps
  • In collaboration with Clinical Analytics, ensure timely delivery of reporting and action plans addressing performance gaps
  • Serve as Clinical lead for new launches, including writing business plans for executive sign-off
  • Share client insights cross-functionally to inform new solution development
  • Collaborate with Growth team on account expansion opportunities for clients
  • Evangelize the positive impact Cohere and clients together have on patients and providers through case studies, white papers, and other marketing initiatives

Cohere Health offers an excellent place to work for those interested in healthcare technology and AI-driven solutions. The company focuses on improving healthcare processes through advanced analytics and machine learning, aimed at streamlining prior authorizations. This not only shows commitment to industry leadership in healthcare efficiency but also fosters a culture of innovation and improvement, making it a nurturing environment for technology professionals looking to impact the healthcare industry positively.

Company Stage

Series C

Total Funding

$122.2M

Headquarters

Boston, Massachusetts

Founded

2019

Growth & Insights
Headcount

6 month growth

10%

1 year growth

20%

2 year growth

66%