Full-Time

International Sales Manager

Posted on 10/31/2025

IHG

IHG

No salary listed

Dubai - United Arab Emirates

In Person

Category
Sales & Account Management (2)
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Requirements
  • Based in Dubai, United Arab Emirates.
  • Minimum 3–5 years of experience in luxury hospitality sales, with a strong focus on high-end leisure travel.
  • Proven track record of success in managing and growing business from international luxury markets, with established relationships in key source countries such as the United Kingdom, Germany, France, Switzerland.
  • Excellent interpersonal, communication, and negotiation skills, with the ability to engage high-net-worth individuals and luxury travel professionals.
  • Comfortable representing the resort at international trade shows, luxury travel forums, and roadshows across Europe.
  • Experience in handling long-lead leisure bookings, villa reservations, and bespoke itineraries.
  • Proficient in customer relationship management tools and Microsoft Office Suite; knowledge of Opera Sales & Catering or similar systems is an advantage.
  • Fluent in English; fluency in one or more European languages (e.g., French, German, Italian) is highly desirable, as well as Arabic.
  • Bachelor’s degree in hospitality, Business Administration, Marketing, or a related field.
Responsibilities
  • Identify, qualify, and proactively solicit new business opportunities to achieve and exceed resort revenue targets.
  • Target high-potential accounts, markets, or segments through strategic account saturation and focused sales efforts.
  • Analyze market trends, competitor positioning, and economic indicators to effectively position the resort against competitors.
  • Develop and implement targeted sales action plans for key accounts and feeder markets.
  • Maximize revenue through creative packaging, upselling, and value-added offerings.
  • Build, maintain, and strengthen relationships with existing clients while continuously developing new business from potential customers.
  • Represent the resort during sales calls, familiarization trips, site inspections, and industry trade shows, maintaining the highest brand standards.
  • Deliver exceptional customer service throughout the sales cycle to ensure a seamless client experience and long-term loyalty.
  • Act as a key point of contact for travel trade, corporate accounts, event planners, and high-end leisure clientele.
  • Work closely with the Director of Sales & Marketing, Revenue, and Reservations teams to align sales strategy with broader commercial goals.
  • Maintain consistent communication with internal departments to ensure service excellence from sales to execution.
  • Manage relationships with key external stakeholders, including travel partners, destination management companies, and tour operators.
  • Maintain and update an accurate and comprehensive client database to track performance, pipeline, and key activities.
  • Prepare detailed sales reports as required.
  • Ensure all client records, proposals, and contracts are accurate and up to date.
Desired Qualifications
  • Knowledge of Opera Sales & Catering or similar systems is an advantage.
  • Fluency in European languages (e.g., French, German, Italian) is highly desirable.
  • Arabic language proficiency is highly desirable.

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INACTIVE