Resort Activities Attendant

Job Description

As a Resort Activities Attendant, you will help deliver engaging and memorable recreational experiences for guests of all ages. This dynamic role may include working primarily within the Rental Shop, Kids Camp, or Health & Fitness Centre, while also supporting guest activities, festive programming, and special events as required. Attendants may be assigned to different areas based on operational and seasonal needs.

The successful candidate will be outgoing, responsible, adaptable, and comfortable working in a fast-paced environment where daily responsibilities may change based on operational needs.

Pay Rate: $20.05/ hr

Start Date: November 2026

Rental Shop:

• Greet guests and assist them in selecting and fitting appropriate rental equipment (skis, snowboards, snowshoes, ice skates).
• Provide information on equipment features, proper usage, and safety tips.
• Offer recommendations based on guest experience and ability, trail conditions, suitable equipment, and local recreational activities.
• Perform routine checks and maintenance of equipment to ensure proper function.

Kids Camp:

• Supervise and engage children participating in Kids Camp and family programming, facilitating age-appropriate activities while maintaining a safe, inclusive, and enjoyable environment.
• Plan, prepare, and facilitate recreational activities including games, crafts, indoor and outdoor programming, family activities, holiday experiences, and other seasonal offerings.
• Maintain a safe and fun environment for all children participating in activities

Health/Fitness Centre:

• Welcome guests to the Health Club and support a safe, clean, organized, and enjoyable environment throughout fitness, pool, and change-room areas.
• Provide guests with basic information regarding Health Club facilities and equipment while ensuring established facility and safety guidelines are followed.

General Responsibilities: 

• Support Resort Activities special events, group programming, festive activations, and hotel functions, including program setup, guest engagement, equipment preparation, decorating, and event breakdown.
• Educate guests on Resort Activities programs, seasonal experiences, hotel facilities, and relevant Lake Louise destination information.
• Assist with activity registrations, reservations, payments, waivers, equipment preparation, and other operational requirements as needed.
• Maintain clean, organized, safe, and guest-ready Resort Activities facilities, programming spaces, equipment, and storage areas.

Qualifications

• Previous experience in recreation, hospitality, guest services, childcare, equipment rentals, or a similar guest-facing environment is considered an asset.
• Strong guest service and communication skills with an outgoing, friendly, and professional approach.
• Comfortable and enthusiastic working with children, families, and guests of all ages.
• Highly responsible, reliable, and adaptable, with the ability to demonstrate initiative and work both independently and as part of a team.
• Ability to manage changing priorities and maintain high service standards in a fast-paced operational environment.
• Interest in outdoor recreation, health and wellness, winter activities, and the Lake Louise destination is considered an asset.
• Current Standard First Aid and CPR certification is required.
• Ability to work a flexible schedule including early mornings, evenings, weekends, and statutory holidays according to operational requirements.
• Ability to work both indoors and outdoors in changing winter mountain conditions.
• Ability to stand and walk for extended periods and perform physical duties including bending, kneeling, reaching, pushing, pulling, carrying equipment, and lifting up to 25 kilograms.

Additional Information

Visa Requirements: Applicants must be legally authorized to work in Canada and must be eligible to work with children.

Job Perks & Benefits:

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
• Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.lakelouisejobs.com to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]

Our Commitment to Diversity & Inclusion: 

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS