Strategic Client Advisor
Confirmed live in the last 24 hours
Fathom Health

51-200 employees

AI-powered autonomous medical coding for healthcare efficiency
Company Overview
Fathom is a pioneering company in the healthcare sector, utilizing advanced deep learning and natural language processing to autonomously code patient encounters, offering the highest automation rates and broadest specialty coverage in the industry. With the capacity to code millions of charts per day, Fathom can reduce coding operation costs by up to 50%, significantly shorten coding turnaround times, and provide on-demand coding capacity, all while ensuring patient information security. Backed by prominent investors and healthcare leaders, Fathom's technology is a testament to its industry leadership and commitment to enhancing efficiency in healthcare systems globally.
AI & Machine Learning

Company Stage

Series B

Total Funding





San Francisco, California

Growth & Insights

6 month growth


1 year growth


2 year growth

Experience Level
Desired Skills
Business & Strategy
  • 7+ years of client management experience working with director-level through C-level clients
  • Management consulting experience, including client relationship management, with focus on revenue cycle management, healthcare documentation management, and/or healthcare operations
  • High proficiency in driving dynamic problem-solving through first principles thinking and the ability to work efficiently under pressure in a startup environment
  • Excellent attention to detail, written and verbal communication, with remote collaboration experience preferred
  • Strong organizational skills and tactful negotiation skills, including an ability to execute successfully on multiple tasks and swiftly negotiate and/or re-prioritize based on strategic needs or client demands
  • A Creative, Determined Problem-solver: you leverage the tools you have at your disposal to handle novel and complex problems. You love to solve various types of puzzles. You always seek to understand the WHAT, WHY, and HOW
  • A Resourceful Go-getter: you are enthusiastic, entrepreneurial, a self-starter and excited to grow in a company that emphasizes learning and growth. You are proactive in your communications, both with clients and internally. You want to do more and have a higher impact in your day to day work. You are creative, coachable, interested in personal development, and want to dive into the world of healthcare tech
  • A People-person: you are able to build strong personal relationships and connect with individuals from all backgrounds and levels. People walk away from conversations with you feeling motivated and inspired. You are willing to go above and beyond to maintain and improve relationships (e.g., calls, conferences, hopping on a plane); you will make it happen in order to understand the customer and their pain points
  • Establishing, growing, and managing relationships with new and existing clients at all levels, including C-suite
  • Functioning as a Fathom product expert comfortable with translating technical communications between clients and our product and engineering teams
  • Creating, owning, and maintaining a continual customer feedback strategy in coordination with the product roadmap and the engineering and commercial teams
  • Developing, coordinating and shepherding clients through each phase of our onboarding program with clearly-defined deliverables and timelines to get customers fully activated
  • Growing existing business through upselling and cross-selling initiatives
  • Converting executives, including C-suite, of high-profile clients into Fathom advocates and reference customers
  • Some travel expected, up to 15%
Desired Qualifications
  • Advanced analytical skills and spreadsheet expertise
  • Worked with revenue cycle management
  • Relevant medical coding, clinical operations or healthcare knowledge and expertise
  • Demonstrable experience leading big data projects and/or prior experience with complex data integrations
  • Experience in software project management