Program Manager

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division

The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

Job Description/Preferred Qualifications

The Program Manager, Global Trade Initiatives is responsible for leading and coordinating multiple cross functional programs within KLA Services, with a primary focus on business continuity planning, global trade–related initiatives, and operational process improvement. The Program Manager works with stakeholders across levels of the organization—from senior leaders to front line teams—to help translate strategic objectives into executable plans and day to day actions.
The role requires the ability to move quickly between strategic planning and tactical execution, manage multiple initiatives in parallel, and support effective coordination across teams operating in regulated and operationally complex environments.

Key Responsibilities

Business Continuity Program Support

• Lead and coordinate elements of the Business Continuity Program (BCP), including material prioritization, scheduling alignment, and cross‑functional planning activities.

• Facilitate regular prioritization and status meetings with stakeholders from Sales, Service Operations, Planning, Supply Chain, and Finance.

• Translate high‑level objectives and priorities into clear tasks, timelines, and execution plans for operational teams.

• Track actions, dependencies, and risks across multiple workstreams, ensuring follow‑up items are documented and progressed.

• Support alignment between customer commitments, operational capacity, and internal priorities.

China Trade and Tariff‑Related Initiatives

• Lead and support KLA Services initiatives related to China trade restrictions, tariffs, and export control considerations, in coordination with cross‑functional partners.

• Work across multiple concurrent projects to assess operational impacts of trade‑related changes and support mitigation planning.

• Coordinate inputs from Operations, Supply Chain, Engineering, Sales, and other stakeholders to support timely execution of agreed‑upon actions.

Policy, Process, and Systems Changes

• Work with cross‑functional teams to identify, document, and implement changes to policies, processes, and systems impacted by business continuity and trade requirements.

• Support initiatives that require coordination across multiple teams and project timelines simultaneously.

• Partner with IT and system owners to help ensure process changes are reflected appropriately in supporting tools and systems.

• Assist with change communication, training, and adoption for both leadership and front‑line teams.

Legal and Global Trade Compliance Alignment

• Partner with Legal and Global Trade Compliance teams to ensure program activities and process changes are aligned with applicable laws, regulations, and internal policies.

• Support the translation of compliance requirements into practical operational guidance and execution steps.

• Ensure compliance considerations are incorporated into program planning and day‑to‑day execution activities.

• Assist with internal reviews, audits, or information requests related to trade and compliance topics, as needed.

Stakeholder Communication and Coordination

• Communicate effectively with stakeholders at multiple levels of the organization, including senior leaders and front‑line employees.

• Prepare clear, factual updates on program status, risks, dependencies, and next steps.

• Support issue escalation and resolution by providing context, options, and documented impacts.

• Coordinate follow‑up actions across teams while managing competing priorities and timelines.

Cross‑Functional Interaction

This role works closely with:

• Legal and Global Trade Compliance

• Global Operations

• Services Field Operations

• Services Marketing, Product Support and Supply Chain

• Corporate and Region Finance

• Regional Business Development and Logistics

• IT and Systems teams

Preferred Qualifications

• Experience in semiconductor, high‑technology, or global services organizations

• Exposure to global trade, tariffs, or export controls (direct or indirect)

• Experience supporting process, policy, or systems change initiatives

• Experience managing multiple cross‑functional projects or initiatives simultaneously

• Demonstrated ability to operate at both a strategic and tactical level

• Ability to work effectively in regulated or compliance‑sensitive environments

• Strong organizational, communication, and stakeholder coordination skills

Minimum Qualifications

• Bachelor’s degree or equivalent experience in Operations, Engineering, Business, or a related field

Base Pay Range: $128,100.00 - $217,800.00 AnnuallyPrimary Location: USA-MI-Ann Arbor-KLAKLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.

Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] or at +1-408-352-2808 to request accommodation.

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees.  KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers websitefor legitimate job postings.  KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers.  If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to [email protected] to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.