Full-Time

Salesforce Consultant

Service Cloud

Confirmed live in the last 24 hours

NeuraFlash

NeuraFlash

201-500 employees

AI-powered CRM solutions for businesses

Data & Analytics
Enterprise Software
AI & Machine Learning

Junior, Mid

Remote in USA

Remote work is accommodated for U.S. based employees, Canadian employees in British Columbia and Ontario, and Colombian based employees.

Category
IT Consulting
Consulting
Required Skills
Salesforce
Customer Service
Requirements
  • 2+ years project experience in a hands-on position
  • 1+ years of experience with Salesforce in a development or configuration capacity
  • Understanding of Customer Service and Field Service Business Operations with experience solving Complex Use Cases utilizing the breadth of the Salesforce Platform
  • Solid understanding of Salesforce Platform and its architecture
  • Experience building Custom Applications, Lightning Experience, Salesforce Field Service Mobile App Extensions, Visual Flows, Process Builders, and SLAs/Entitlement Processes within Salesforce
  • Understanding of Release Management, Application Lifecycle Management, Development Lifecycle and Deployment Best Practices and Governance
  • Client Facing Experience in the following areas: Pre-Sales Activities, Project Management/Ownership, Discovery and Design, Delivering Solution Options to Customers, Enterprise Application Architecture
Responsibilities
  • Work with our customers to define requirements, propose & deliver solutions
  • Architect and build best-in-class implementations of Service Cloud and Field Service Lightning
  • Configure Salesforce Solutions using point and click tools available on the platform eg. Process Builder and Visual Flows
  • Understand and leverage Salesforce Platform to implement scalable solutions
  • Partner with our Artificial Intelligence team to create innovative Salesforce solutions for our customers
  • Acquire new technical expertise and understanding of latest Salesforce features and major launches

NeuraFlash specializes in digital transformation with a focus on Customer Relationship Management (CRM) and artificial intelligence (AI). The company provides tools that help businesses analyze data and improve customer interactions, making it easier for large enterprises in sectors like retail and logistics to enhance their operations. NeuraFlash's products include AI-powered analytics and CRM solutions that are tailored to meet the specific needs of clients, such as their partnership with Macy's to implement effective solutions. Unlike many competitors, NeuraFlash emphasizes ongoing support and customization, ensuring that businesses can fully leverage platforms like Slack and Salesforce. The goal of NeuraFlash is to help organizations optimize their customer experiences and streamline their operations through advanced technology.

Company Stage

N/A

Total Funding

$2.2M

Headquarters

Boston, Massachusetts

Founded

2016

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • NeuraFlash's partnerships with industry giants like Salesforce, AWS, and DocuSign enhance its credibility and market reach.
  • The launch of innovative tools like the PO Management tool for Salesforce and Voice Essentials 2.0 demonstrates NeuraFlash's commitment to continuous improvement and technological leadership.
  • Expansion into Latin America and the addition of senior advisors indicate strong growth potential and strategic scaling opportunities.

What critics are saying

  • The highly competitive digital transformation and AI markets require NeuraFlash to continuously innovate to maintain its edge.
  • Dependence on major platforms like Salesforce and AWS could pose risks if these partnerships were to change or dissolve.

What makes NeuraFlash unique

  • NeuraFlash's specialization in AI-powered CRM solutions and partnerships with major platforms like Salesforce and AWS sets it apart from competitors who may not offer such integrated, advanced technologies.
  • Their tailored solutions for large enterprises across diverse industries, including retail and logistics, provide a competitive edge in delivering specific business value.
  • The company's focus on generative AI and AI-powered search capabilities ensures clients are prepared for future technological advancements, distinguishing them from traditional CRM providers.

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