Group Account Supervisor

About VML Health: 

VML HEALTH is a global healthcare agency that partners with healthcare clients across a broad definition of health, from high science to wellness and everything in between. It operates fluidly within the VML agency, as a core group of health specialists (a ‘vertical’) that has the benefit of autonomy in management, but with support of non-health expertise. 

At the heart of health is the story of life – all the highs and lows, ambitions, and possibilities. But facing a health challenge can suddenly pull people away from these stories, knocking them off course.

Our purpose is to bridge this gap, bringing people closer to life and all its meaning. We gain a deeper understanding of Healthcare Professionals’ and patients’ needs, behaviors and lived experiences through what we call ‘radical empathy’.

VML Health creates connected brands that get to the heart, bringing people closer to the lives they want to live.  Get to the heart. Connect for life.

International Meetings and Science (IMsci), a division of VML Health, works with companies to build world-class healthcare and pharmaceutical brands among medical professionals and consumers, with a transmedia storytelling approach that covers medical education strategies.

What we're looking for:

We are looking for a highly experienced and strategic leader to join VML Health as a Group Account Supervisor. If you have a proven track record of success in medical communications, a passion for mentoring and developing teams, and a deep understanding of the healthcare landscape, we invite you to apply.

What You'll Do:

• Lead and manage multiple account teams, fostering a collaborative and high-performing environment.
• Provide strategic direction and oversight for all aspects of client accounts, ensuring scientific integrity and executional excellence.
• Develop and maintain strong client relationships, serving as a trusted advisor and partner.
• Drive organic account growth by identifying and developing new business opportunities.
• Oversee project execution, ensuring deliverables are on time, within budget, and of the highest quality.
• Mentor and develop junior team members, providing guidance and support for career growth.
• Manage account financials, developing realistic forecasts and ensuring profitability.
• Collaborate with internal teams (scientific, editorial, creative) to deliver integrated solutions.
• Champion breakthrough creative and innovative program development.
• Stay abreast of industry trends and therapeutic market dynamics, providing strategic insights to clients.
• Lead and participate in new business pitches.
• Foster a positive and inclusive team culture, embodying VML's core values.

Who You Are:

• A results-oriented leader with exceptional communication, interpersonal, and presentation skills.
• A strategic thinker with a deep understanding of the medical education and communications landscape.
• A collaborative team player with a passion for mentoring and developing talent.
• Able to exercise sound judgment, manage time effectively, and navigate complex situations.
• Possessing a strong professional work ethic and a commitment to client success.

What You'll Need:

• 5+ years of experience as a Senior Account Manager in medical communications, with at least 2-3 years specifically in medical education.
• Demonstrated experience in leading teams, managing client relationships, and developing new business.
• Working knowledge of promotional and CME activities.
• Experience managing a variety of medical education programs.

What We Offer:

• Passionate, driven people: We champion a culture of people who do extraordinary work.
• Consciously cultivated culture: We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.
• Competitive benefits: What we offer full-time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.
• Growth-minded opportunities: We aim to nurture a culture of real-time feedback, a growth-oriented mindset, and plenty of training opportunities through VML and WPP, so you can continue to grow personally and professionally.

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