Senior Home Risk Pricing Manager

Job Title: Senior Home Risk Pricing Manager

Reports to: Head of Home Underwriting & Pricing 

Location: Bexhill/Leicester - open to homeworking with willingness to travel to Bexhill and Leicester on occasion

Welcome to Hastings Direct

We’re a digital insurance provider with a clear strategy to become the best and biggest player in the UK market. As a company, we’ve made huge investments in our technology, pricing, data and analytics capabilities over the past few years, along with nurturing our 4Cs culture and substantial investment in our people.

This is a great opportunity to join a rapidly growing part of the business that is investing heavily in the capabilities needed to deliver market leading pricing. Over the last 5 years the home book has already grown from less than 100,000 customers to over 800,000 and we’ve got big ambitions to take this much further.

The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD. If you like what you see, we hope you'll consider joining our team.  

We have high standards and understand some people may not apply for jobs unless they feel they tick every box. If you’re excited about joining us and think you have some of what we are looking for, even if you’re not 100% sure, we would love to hear from you.

Role overview  

To deliver our ambitious profit and growth targets for home, through the use of innovative analytics, which leads to segmented pricing changes that we can apply to our live rates. 

Key Responsibilities 

• You will be a senior Band 4, with 3 managers reporting directly into the role and 4 analysts reporting into them, and the role is expected to grow as the home business and the team grows  

• Analysing various data sources (including loss, policy, quote and market data), to identify opportunities to improve our risk pricing to help deliver the ambitious growth targets we have for our Hastings home business 

• Developing & delivering new insight, including the integration of new data, new innovative techniques and ways of working 

• Working closely with Actuarial, Data Science, Underwriting, Data Engineering, Account Management, Retail and Counter Fraud / Digital teams 

• Critically review technical models produced by actuaries and data scientists 

• Analyse the above models to determine the optimal way to combine these model outputs to give a starting point for our pricing 

• Analyse the models to identify segments where prices can be improved 

• Create tools that enable us to source new pricing leads on an automated basis 

• Own the overall pricing algorithm for home 

• Representing the home team on various pricing projects to generate value for the wider business 

• Support the team through peer reviews, coaching and mentoring 

• Ensure that we are meeting customers’ fair and reasonable expectations and provide fair outcomes for our customers. 

Essential skills/experience: 

• Strong numeric and problem-solving skills 

• Strong Analysis and coding experience. Python preferred, but if experience is with other coding languages, then this can be trained up 

• Comfortable working with and analysing numerical/statistical data 

• Appetite to learn new skills 

• Thirst for making change 

• Inquisitive, curious nature 

• Thinking outside of the box 

• Critically evaluates information 

• Enthusiastic, positive attitude 

• Collaborates well with colleagues from own team and other teams 

• Good communication skills, written and verbal 

• Confidence to express thoughts and views 

• Good knowledge of the personal line's insurance market preferred, but other backgrounds will be considered, including non-insurance backgrounds 

The interview process:

Our interview process involves the below: 

• Recruiter screening call 

• 1st stage interview – Initial Intro with hiring leader

• 2nd interview will a include panel  

As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS). For more information on the DCS, please visit our inclusive business page on our career's website

Benefits: in addition to a competitive salary and £5k car allowance you will also receive…

Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail

Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus

Physical wellbeing – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen

Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support

Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs

There's more! – 27 days annual leave + bank holidays, with the option to buy or sell one of your  weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more ….

Join us and you’ll find a different way of doing things.

We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.