Full-Time

Patient Access Representative

Updated on 8/19/2026

SSM Health

SSM Health

11-50 employees

Operates hospitals, clinics, and health plans

No salary listed

St. Louis, MO, USA

In Person

Category
Administrative & Executive Assistance (1)
Required Skills
Word/Pages/Docs
Customer Service
Excel/Numbers/Sheets

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Requirements
  • A high school diploma/GED or 10 years of work experience is required.
  • No experience is required.
  • Frequent keyboard use and data-entry ability are required.
  • The role requires frequent lifting, carrying, pushing, pulling, sitting, standing, walking, reaching, and repetitive foot, leg, hand, and arm movements.
  • The role requires occasional bending, stooping, kneeling, squatting, twisting, gripping, and lifting, carrying, pushing, or pulling objects weighing 25–50 pounds.
  • The role requires rare climbing.
  • The role requires vision and depth perception for near and far distances and the ability to identify and distinguish colors.
  • The role requires hearing and speech sufficient to share information orally and hear alarms or malfunctioning machinery.
Responsibilities
  • Gather information from patients and enter it into the appropriate database.
  • Seek appropriate resources to resolve issues about the type, date, or location of prescribed procedures.
  • Schedule patient procedures to efficiently use the patient's time and clinical resources.
  • Coordinate and communicate schedules.
  • Assist with activities related to insurance pre-certification and authorization.
  • Provide patients, participants, or their representatives with counseling regarding pre-service requirements and instructions.
  • Perform clerical and reception duties associated with patient registration.
  • Perform other duties as assigned.
Desired Qualifications
  • Preferred computer skills, including Microsoft Word and Microsoft Excel.
  • Preferred customer-service skills.

SSM Health is a Catholic, not‑for‑profit integrated health system serving the Midwest. It runs 23 hospitals, 490+ physician offices and outpatient centers, plus virtual and post‑acute care, as well as a health plan, a pharmacy benefit manager, and an accountable care organization. It coordinates care across the full continuum—from physician clinics to hospital care—while serving the uninsured and Medicaid populations and pursuing clinical research in oncology, pediatrics, and cardiovascular health. Its goal is to improve population health through coordinated, accessible care and expanded behavioral health access within a diversified, faith‑based nonprofit framework.

Company Size

11-50

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

N/A

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Simplify Jobs

Simplify's Take

What believers are saying

  • July 9, 2026 Lake Saint Louis cancer expansion adds infusion bays and SLUCare.
  • April 29, 2026 SLU RN-to-BSN deal strengthens recruiting and retention.
  • March 2026 Chesterfield YMCA clinic captures primary, behavioral, and wellness visits.

What critics are saying

  • Doe v. SSM Health in Missouri state court alleges MyChart data sharing.
  • January 31, 2026 Oklahoma Spine and Dean integrations distract leadership through 2027.
  • Reimbursement pressure and multi-state overhead threaten margins and future staffing cuts.

What makes SSM Health unique

  • SSM's hospital, physician, health plan, and pharmacy footprint spans four states.
  • Saint Louis University partnership gives academic medicine, clinical trials, and RN-to-BSN pipeline.
  • Behavioral Health Urgent Care and YMCA clinic extend access beyond emergency rooms.

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Benefits

Paid Parental Leave

Tuition Reimbursement

Company News

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Feb 2nd, 2026
Medical Facilities Corporation Announces Sale of Oklahoma Spine Hospital, LLC and The Surgery Center of Newport Coast, LLC

/CNW/ - Medical Facilities Corporation ("MFC" or the "Corporation") (TSX: DR), announced that its wholly-owned subsidiary, Medical Facilities (USA) Holdings...